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March 2024 by Sheri Garber
I purchased a dresser and it wouldn't fit in my car. The very next morning came back with a truck and my dresser was GONE. I think employees are stealing purchased items. And NO REFUNDS! ????
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February 2024 by Mr.Garcia
Holes In The Clothes store!All the clothes are carelessly tagged, literally every item in the men’s section. I have mentioned this issue to the cashier several times to get word to management but nothing has changed here. It has gotten alot worse! The clothes are filled and crammed inside the racks which make it hard to look through! Stuffed with clothes that belong at the Goodwill bins or the garbage! There is nothing worth buying here anymore!This Goodwill is the most unorganized of all locations, and the most expensive! When it comes to check out you will wait in line longer than normal, especially if the customer and cashier hold up a conversation!
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February 2024 by Diana Jimenez
Richard was a great help to us from the beginning of picking up to load up our sofa. Thank you we need more workers like you.
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January 2024 by Racheal Cooper
This use to be my go to thrift store. Over the past year and half it has completely changed. I’m not sure if management changed or what but about a year ago half the store became a “boutique” sections meaning pink tags and individually priced items. Then they standardized individual pricing the items but continuing the color of the week. This seemed to be done over all the Goodwills in Houston which honestly worked really well. Except for this location, they decided that anything that was even slightly “name brand” would be no less than $9.99. Because of this the racks are filled with mediocre items and there seems to be little to no organization. The only upside is there were only 3 other customers in the store and no line at check out. I was there for nearly an hour and I didn’t see a single person check out. I’m not sure how they are staying open with the prices they have.In short you’re going to spend a very long time sifting thru unorganized high priced mediocre clothing. You might get lucky and find a brand that isn’t on there high price list but honestly be prepared to be disappointed. Considering there are 3 other thrift stores within a 5 minute drive I’d skip this one.
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January 2024 by Angela “Angie” Gilmore
My professional experience was great. Workers very involved in purchasing and selling of products. Personal knew the answers to all my questions. The personal also directed me to the different products I was inquiring about. Great experience in such hard times!! ???
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January 2024 by Jerry Harris
I like the people in this store but the prices are a bit high. Half the store is boutique items, and a lot of other items are overpriced. As a result, it seems that the inventory doesn't rotate as fast. Goodwill, please come back down on your prices and get better pricers!
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January 2024 by Leah Christie
Britney is my hero!!! She went above and beyond to help tend to a serious matter and protected my personal property that I left in the store. She has excellent customer service skills and should be promoted
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November 2023 by Stephanie S
I’ve been a loyal customer and donor for years but I’m never shopping at this location again! Very unorganized and it takes forever to check out. Avoid this store if you value your time.
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October 2023 by Snoui Productions
Adult clothing prices are high but overall decently priced. This location is organized and almost always stocked. The staff is helpful and friendly.
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September 2023 by Nicandra M.
Could have been better stocked, unorganized, not really worth my time as an out of towner
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August 2023 by casey smith
We love to go shopping at all the goodwill. But wow, this has got to be the slowest checkout of them all by far. We legitimately waited in line to buy a few things for no less than 30 minutes. That is just ridiculous and there is no excuse for that. If you come here and there's more than 3 people inside be prepared to have a long wait time for no reason.
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July 2023 by Alex Brogan
The men’s section is pretty pitiful. You’re better off going to Family Thrift or Deseret Industries down the street
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June 2023 by Georgina Carner
Goodwill has become more retail than thrift.
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May 2023 by Idol Pen
Do not get me wrong this location has nice clothing but they seems to me they are not selling they are putting on mostly pink tags on USED !! Name brands like who’s wan toys to pay 19.99 on a Columbia fleece like come on Goodwill this clothing is given donated !! Y’all’s racks are getting full people are not gonna buy anything at these ridiculous prices!!Need to change this soon!!!!
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April 2023 by Rosy P.
The prices are outrageous in these stores now. They say it's to help the community and there's homeless people sleeping outside their door.. Everything they get is donated (FREE) and some people depend on this place for school clothes things they could afford but not anymore because of the prices.. I've seen things we can get from the Dollar Tree for a 1.25 and the Goodwill have it priced for 2.99, 3.99.. They can have 3 or 4 of the same exact thing everyone have a different price.. It's a sad time we live in.. I don't know how some of these people who work there lay down and sleep at night. Seriously!
