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September 2024 by Tyler Bubar
Went in to look at a new 4runner. Pleasantly surprised by the level of professionalism and courtesy to customers. They want to make a deal here and it shows. I normally hate dealerships, but they were quick and to the point. Ask for Justin Chapa, a great salesman. Love the 4runner. Best vehicle I've ever purchased.
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September 2024 by F R
I bought a ram 2500 from AB. He gave me a price lower than the other dealers. He knew I was shopping around so he made the deal right. He also gave me about the same price as Carvana for my trade while other dealers were lowballing. The most impressive thing about this dealer was they never forced me to finance in house. Generally this is where they get you. I came in with preapproved credit union financing. They did it without any issues. Other dealers were saying it’s better I finance thru them etc and giving me outrageous finance rates with a 750 credit score. Gillman was impressive and I am very happy with my heavy duty ram 2500!!!!! AB deserves a raise!
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August 2024 by N S
They seemed to have zero interest in selling cars and didn't even know the most basic things about them. If the small Indian salesman approaches you, ask for someone who's competent and has a better attitude.
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August 2024 by Ivett Mandala
Tony was an amazing salesman . He made me feel comfortable when it came to choosing the right vehicle . His bilingual ability made the atmosphere feel more accommodating to great hospitality 10/10 service.
He actually took advantage of me not knowing the value of the vehicle he sold me . High miles , messed up paint job , above market value by $15,000.
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August 2024 by Gage Attard
I just recently purchased a Jeep from this Gillman location, from an awesome salesman named AB. He worked with me over the phone to get me the perfect deal that both he & I were happy with. The finance office was very great too. AB/ the rest of the dealership team I interacted with made this such an easy, pleasant experience. I didn’t know what I was missing with my car buying experience until I worked with these guys.
Thank you AB!
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August 2024 by maricela Mendoza
Anthony was my service guy for my jeep wagoner and all i have to say is great response great communication skills very professional and exceeded my expectations i totally recommend ? there was another gentleman and there professional skills are above and. Beyond this will be my to go when i need service please give them a raise wonderful
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August 2024 by M K
our salesman Justin chapa was great we bought our last 2 vehicle from this dealership and will be going back
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August 2024 by Natalie Bonilla
Nathaly Nava was amazing! I will definitely be recommending to family and friends. Thank you!
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August 2024 by Juliana Castro
very simple and great experience , truly satisfied with my purchase and the staff who helped me !
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August 2024 by Ashley Garcia
As I read all the one stars reviews I wonder if we speak to a lawyer if any of us have a case? It seems to me that they knowing sell vehicles that are lemon cars and are a safty HAZARDOUS. Supposedly they do safety inspection on all their used vehicles. I strongly believe that they are committing a crime. STAY AWAY DO NOT BECOME ONE OF THE VICTIMS HERE.
Update: I do believe they sold me a lemon car. Ever since they supposedly fixed my problem, all i have had was problems. I have bought used cars in my life but this one was the worst! My a/c broke, oil leak problem. Even when I had a vehicle that had an oil leak problem lasted me 5 years or more but this vehicle didn't even last me 2 years! I do believe this car should have never been sold. Now, as a single mom who supports her family, is without a vehicle. I'm not sure what I am going to do. I have no money to fix it. They cheated me out of $5,000. This car should have lasted longer. Now I am stuck trying to figure out how am I going to fix it without any money. Thanks.
Buyers beware. Especially if you are buying there used cash cars! They'll sell you a vehicle that will need thousands of dollars of repairs. I bought the car because I was under the impression that there was noting major wrong with it but to find out when I took it to a mechanic to have it checked over the guy said it was going to cost almost 3,000 grand to get it road ready and so it would be safe to drive my family around. Ok so when I left a bad review about this dealership they were upset that I was speaking the truth. So when I told the mechanic that what the dealership was sayings he was getting upset. So then the dealership said that we will fix the problem. Ok they fixed only one thing. So know I am here praying that the car will not break me.
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August 2024 by Atsuki
I purchased a pre-owned car from a lady named Jasmine. I found out that the key fob was already almost broken (missing some parts) when I was given it and she and her manager promised me to replace it for free. so I kept asking her to let me know when it will be ready. Now I know she would never do that for me bc she never replies to any of my multiple texts, and whenever I call her, she would never pick them up saying I’m with customers all day long. After all now she just ignore all of texts and calls. I am so sure she is just ignoring and waiting for me to give up. Guys this is a real story.
They did not show me how the key looks like until I was given the car and drove out after the contract was done. I said this was not fair so strongly asked them to replace it for free, it took me an effort of walking into the dealership to convince them to accept it after they ignored my multiple texts for more than a week.
A big NO NO. You can't buy a vehicle from such unprofessional people.
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August 2024 by Total Air Masters
Horrible experience with Jasmine and the generals manager! Never have I ever had a dealership not want to sell me a vehicle. Just so you know, the reason they did not sell me the Jeep Cherokee was because I didn’t want to purchase any of their add ons such as tint, oil change packages and extended warranties totaling up to another $2500. Horrible experience. They wouldn’t sell me the vehicle because they couldn’t sell me add ons. We live in different times I swear.
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August 2024 by Hunter Brown
Called the dealership to inquire about a truck online. They told me they would call me back waited a full day with no call back at all. I then called again the next day and they said they would have the manager call me. Never got a call….. Only for them to call me and say the truck has been sold and that they would not honor the price online. This dealership must not like to sell vehicles and puts prices online that are not what they actually are. Click bait I guess just to get people in the door. Beware what you see on the Gilman website because the prices are not accurate. Terrible salesman and terrible leadership. I’ll never buy a vehicle from Gilman.
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August 2024 by Kevin Winn
Recently bought a truck from this dealership from great salesman Justin Chapa and will be definitely be back for future purchases
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July 2024 by Rodney Washington
Patrick did a great job go see him
