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June 2024 by Daryoush Khalvat
They do scam for living yall can go check out
Also never sell your stuff to them they took the price very low !!! Thank me later
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June 2024 by Franny (The Bayou Critic)
I recently visited this GameStop store and had a mixed experience. On the positive side, the store boasts an impressive selection of collectible figures. They offer a diverse range of items from various pop culture phenomena, current trending shows, and anime. The variety and quality of the figures were quite satisfying and made browsing enjoyable.
However, my experience took a downturn at checkout. Initially, the staff member at the counter was friendly and helpful. Unfortunately, this changed when he began pushing a membership renewal for the Pro Membership. While I understand that staff are required to offer such memberships, his attitude shifted noticeably after I declined a second time. What started as a polite interaction turned into a condescending tone, which left a sour note on my visit.
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June 2024 by Kevin Monrroy
Willie is by far the most exceptional GameStop employee I have ever met. Every time I come into the shop, he is ready to answer any of my questions. He has even recommended me some games that I became very interested about and purchased. This is the only GameStop I trust because everyone who works here is honest and very easy to talk to. As long as GameStop keeps employees like Willie, I will continue to purchase from and support GameStop as a whole because us gamers are a very community involved culture and would love to have made a friend or two along the way at each store.
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May 2024 by Mariela Perez
My brother and I had came in because he was looking for a new mouse pad. The price was said to be around $18 dollars plus tax and I had lent him more money so he could be able to complete the purchase. Once we got to the register, the employee had said the price was around $16 but my brother had just gave him the money he counted before hand since he gets nervous talking to new people. Instead of nicely saying “ hey, you gave me three more dollars than you need to”, he slams the money on the counter and starts counting in his face implying that he doesn’t know how to count. My brother then proceeds to give him his phone number, in which he doesn’t clearly remember the digits. The employee then lays his head on his palm while on the counter like he had lost his patience. My brother then says to forget it and that he’ll just get his item because he felt embarrassed by the way the employee was acting towards him. Once the transaction is over, he is left with ¢83. Instead of just telling him, “your change is ¢83 and hope you have a nice day”, he tells him “ it’s ¢83 and don’t worry, i counted them for you” in a mocking tone. My brother is just standing there like “…”. Before he gave him the bag, he sighed and told him to have a “nice day”. As someone in customer service, I’m against being rude to the people that are giving you service but i think it is necessary in situations like there and wish we could have said something. Do not go to this location unless you want to be humiliated and discriminated.
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April 2024 by Lil G Baby
The two associates serving the line were too busy talking to two guests for over 30 minutes leaving the other people in the line waiting for over 30 minutes…. it was painful. Please only spend like five minutes with a guest. There are other people to help.
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April 2024 by LISA Nguyen
I love this company
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March 2024 by Shaun Hart
These are some great young people who love helping others and love playing video games. I can't begin to tell you how great of an experience it was to walk into a store full of people and see everyone enthralled in conversation about things they loved. Reminds me of the good ol' days! Not to mention the service that was second to none. 5 gold stars!⭐️⭐️⭐️⭐️⭐️
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January 2024 by Tara C
Friendly staff on the phone and in person.He even told me where to park to find them easier. Haha! (Use the target entrance)
I don't think he was happy with my million questions (I dont know much about gaming) but he was kind and pleasant.I had to do a warranty exchange with an Xbox which I thought would be a nightmare but it was a painless process.
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January 2024 by TLC
Friendly staff on the phone and in person.He even told me where to park to find them easier. Haha! (Use the target entrance)I don't think he was happy with my million questions (I dont know much about gaming) but he was kind and pleasant.I had to do a warranty exchange with an Xbox which I thought would be a nightmare but it was a painless process.
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January 2024 by Tina Mai
Good place for games. Sucks that their DS/3DS games were lacking when I visited. I'll do their "trade in old broken stuff for new-ish working stuff" at the next GameStop I go to.
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January 2024 by debra eddins
I didn't know it was in a mall when I drove there. However the service was awesome and I recommend going back again
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January 2024 by Bobby Warren
Free info
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November 2023 by Dat Nguyen
Short staffed when busy.
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November 2023 by Angela Stenis
Worst GameStop. Employee named Barker is incredibly rude and condescending. Purchased games for granddaughter online. One defective and missing out of box. Instead of exchanging the games after I dealt with customer service several times and another store that did not have the games in stock - which incidentally sent me to this location. Barker decided to call customer service and have me deal with this some more. He definitely escalated my anger with GameStop instead of fixing this problem. Now I want to take the PS5 that I bought from GameStop for my Granddaughter as a Christmas present back and buy it from somewhere else. NEVER EVER SHOP AT GAMESTOP THEY ARE AWFUL I can understand why thy are going out of business.
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November 2023 by autolote pain
Excellent
