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June 2024 by Rony Escobar
Cards? Check.Coffee? Check.Funko Pops? Check.Anime? Check.Endless videos games? Check.Your wallet might get smaller though.
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November 2023 by Ryan H.
In regards to their console repair services, do yourself a favor and send it into the manufacturer for proper repairs. I took my PS5 here to have it fixed due to a white screen issue. The gentlemen I spoke to at the counter told me it would be a week. After a week I called and asked for an update. I was fed the same line that I gave them in regards to my problem. Basically telling me they haven't even looked into the issue yet. I gave them a couple more days and called back for an update and was fed the same line and they asked for a few more days to "look into it." I called today at the two week mark and was fed the same line and was told the issue was "unique" and they needed some more time. I could've sent my PS5 into Sony for $60 extra and gotten a new PS5 by now. If it's something you cannot fix, then be transparent about it. Don't tell your customers it'll be a week, when you have no idea when it'll be. Don't make your customers call up every few days to get updates for themselves. All honesty, it's piss poor communication. Especially when it's gone past the time frame you gave your customer. So, to the potential future customer looking to get their console repaired so you don't have to send it to the manufacturer...do yourself a favor, spend the extra money and have it sent in. That way it's done by professionals and if it's something that cannot be fixed, they will replace it with a new console. To GameGuys, work on your transparency and communication skills, not ONCE did I receive any updates. I had to call up there and ask for updates every time, even when I was told that I would receive updates. It's roughly $216 to have GameGuys fix your console(if they can) it would've cost me $290 to have it sent into Sony, with the promise of replacing my console with a new one if it couldn't be fixed.To the owner, I get it. I am one customer, leaving one bad review. This will not make your business go under, nor is that my intentions with this review. But, if I can save one potential customer of yours from using your business and wasting their time, then mission accomplished. I will pay my approx. $30'ish "assessment fee" and take my business to the real professionals.
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March 2023 by Robert Andrews
Huge venue. Large variety of card games and anime merch
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February 2023 by demetri sanford
Lots of different types of games including board games, computer gaming ect..
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December 2022 by Prathen Allen
Brought them a Nintendo switch with a broken charging port. The initial fee is 100$, i thought ok cant be much more than that? maybe some taxes? no it came out to 175$. I was better off just buying another switch. Moral of the story is they are expensive and really not worth the price you pay. Maybe game guys should re-evaluate their pricing scales.
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December 2022 by Mandy
Amazing and affordable place to come play some games. They have PS5, Xbox, switch and even a VR system to play on. Karina is so amazing and the rest of the staff are super friendly and helpful too. They also carry a lot of TCG products and even run different tournaments at night. Its a really convenient place to meet up with my friends and play some CFV.
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December 2022 by Roy Baker
Played GTA5 while the girls were shopping really nice place
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December 2022 by David Romero
Friendly staff willing to help you with all of your nerdy needs.
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December 2022 by iLYASS BOUCHAF
I really like this place
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December 2022 by luis vasquez
perfect place to game.
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December 2022 by Fher
fascinating place!
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December 2022 by Jose Milton Cabrera
Love this place
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October 2022 by Kristy S.
Park at Burlington at alameda mall and walk through Burlington. It's to your right. We came for a birthday party. Huge gaming area. You totally get the area to yourself for the party. Lots of computers. There's an air hockey table too. So pretty much a lot of us didn't know how to log into any of the "free" games and the staff pretty much doesn't walk around to help or guide. You're kinda on your own. The bath this on the living room cafe next door. The door is not labeled. It's like the second door to the right in the back area. Overall my 7 yo daughter & her friend and my husband were so bored they wanted to walk the mall--which was boring too.
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May 2022 by Calvin M.
Came here because of the collections they have. Looked at a few funkos and they had the prices already on them. Then afterwards once they started scanning them, the prices were apparently incorrect and told me that I had to pay a different price and wouldn't honor the sticker price. Won't shop here anymore. And also they completely overprice on alot of their pops.
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February 2022 by Richard D.
My PlayStation 4 had recently went out because of my HDMI port. I called plenty of places that could fix it quickly, but we're expensive. There were places that we cheap, but took a week to fix it. This place was able to do it for cheap, in an hour, and when I was waiting they let me and my son play in their arcade and watch shows. The problem was fixed in literally less than an hour and the technician working on my PlayStation was calling and texting me with every update that he was doing. From opening the system, to cleaning it, replacing the HDMI port, to testing it. Once it was ready they tested it for me and everything worked fine! I'd highly recommend it for anyone who needs a tech repair and I'm definitely taking my PS4 back for any other maintenance!
