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May 2024 by Johnathon Franklin
Yolanda was very loud and rude unprofessional to say the least. She had no regard for my personal business. Everyone in the bank knew what was going on with my account. I didn’t get treated like a valued customer that chose to bank with this institution. It was a horrible customer service experience. Thanks to Yolanda!
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January 2024 by jessie crutcher
I was tended to by a very beautiful woman named Daisy, one of the best banking experiences ever far as going in and opening a banking account
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April 2023 by Ricky
(Translated by Google) Excellent service and attention(Original)Excelente servicio y atención
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April 2023 by Kiuver Castillo Alba
Excellent service and attention
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January 2023 by Denise Tram
The white girl with the brunette hair in a claw clip who’s usually sitting in the front is extremely rude. Usually there’s two people who can help you so I walked over to the man because I’ve had a bad experience with her in the past and did not want to be serviced by her but had to since her till was the only one available. Literally the worst and rudest customer service as I expected. That is not somebody you employ to handle people’s finances.
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November 2022 by Deloras Peterson
I have been this bank for 2 decades, and I enjoy the services..phone customer service is excellent
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August 2022 by Justin
Fantastic service and financial products. If you bank with the “big four”, you don’t know the great service you’re missing out on. Waived atm fees is the icing on the cake!
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February 2022 by Alfred Thomas
Terrible service. Attempted to open an account. Representative at the desk proceeded to act as if she did not want to assist me. Decided to bank elsewhere.
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December 2021 by Lin Lin
Been with them for 5 years now with several different companies, most competent and reliable bank I have ever worked with. A personal banker actually means exactly that.Special thanks to jhubin Gloria and doolen
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February 2021 by Orlando Gomez
The location is different than the photo showing a garage entrance, the ATM its located at the building main door entrance to the right hand at the end of the hall..?
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July 2020 by Art Smart
This ATM is inaccessible after hours, even though there's a security guard who could easily let people in to use it.
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August 2019 by Vuthy Heng
I went to Frost bank on Main street. Even though it was a little bit difficult to find the location, but it was not that hard after all. You just need to know where to get into the garage. It is on the corner of Rusk and Fannin. There are many parking spots. The bank offers reserved parking at fourth floors next to the elevator. It is always available. When i took the elevator to the first floor, there was frost bank on my right side. The location is very nice and clean. The Frost bank employees were very friendly and helpful. They greeted me like they greeted their bosses. oh don't forget that they offer good free coffee and cookies. They are so good.
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September 2014 by rick wyliee
Had to wait in line for 30 only one cashier
