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May 2024 by Shahrukh Khalid
Lol I'm shocked and disappointed by the staff's response. They claimed they aren't accepting insurance for Hyundai, which raises the question - why operate a business if you're not going to accept insurance? It's frustrating to encounter such a denial
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March 2024 by Celeste Alfaro
I shopped around and Fred Loya had the best pricing out of all insurance companies. I would definitely call and check them out.
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March 2024 by Frances Guzman
I highly recommend this location! The staff there is always so friendly. Even while I was out of town and needed road side assistance they were there to help me.
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December 2023 by carlos fernando rubiano gonzalez
Good attention
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March 2023 by juan carlos najera
More or less
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December 2022 by Laura Alessi
This insurance company is horrible! They don't answer the phone when you're calling about your claim and a lot of the numbers are disconnected. They play a lot of games. They are very unprofessional. They should be ashamed to have their last name on this company.
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October 2022 by Monica Mon
Horrible customer service!
Fraudulent information!!
Unprofessional customer service representative!!!!
They have been
They REFUSE to put my vehicle registered under my NAME assigned to me as a driver!!!!!! What kind of company are ya running there!!!!
Fraudulent!!!!!!!!
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April 2022 by Willie Darrett
They are not friendly at all unless you are making a payment or getting a new policy.Also, taking pictures of my car for liability insurance only was crazy. I made my payment 2 days late and she took more pictures!When I changed insurance companies, I found out my coverage was not being reported monthly to the insurance board!
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January 2022 by Gina Marroquín
Great customer service by the agent that assisted me. The location is in a good location. Only reason I am not giving a 5 star review is due to the fact that there were only 2 agents and I sat in the waiting area for a while without ever being acknowledged. There were no other customers there. The agent that helped me was on the phone. Once she called me, she was pleasant and helpful.
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November 2021 by Angela TOWNSEND
Good customer service
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October 2021 by Timothy Fielder
Not so friendly need, better attitude
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June 2021 by Kenny ram
Go anywhere else please
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April 2021 by Paul Thomas Leigh
I hope none of you reading this is employed with Fred Loya Insurance but this is a must post. Did you know Fred Loya Insurance sells policy coverage to owners of cars that DO NOT possess a driver’s license? Then when these clients get into an at-fault accident their claim is denied based on ‘unlawful operation of a motor vehicle without a license.’ One could say this is by far an unscrupulous business practice that actually promotes the illegal operation of motor vehicles by
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January 2021 by Gary Henry
Set up easily to make payment with no complications
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February 2020 by Tina Rose
the worst insurance company I've ever dealt with. Would not refer anybody to them.
