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September 2024 by Karen L
Dr. Griggs and her staff are so caring. I have been taking my 15-year-old Beagle American foxhound for her medical care for the last 10 years. She just had to have two small tumors removed and I was kept informed throughout the surgery and recovery on how she was doing as I was so worried because of her age. It has been 3 days and she is doing great
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December 2023 by Charada G.
I've written about Dr. Griggs and her awesome staff before, but I want to acknowledge a newer member of her team, Dr. Alborta. This doctor, like all of Dr. Griggs' team members, and Dr. Griggs herself, is empathetic, skilled, thorough, and goes the extra mile for your fur babies. Dr. Alborta took fantastic care of my baby girl, who was found to have constipation. She worked on her yesterday, but my girl was still constipated today. Even though today was Dr. Alborta's day off, she actually went to the clinic twice to do the enema and take more x-rays of my baby's colon to be sure she was now empty. She actually texted with me also several times, ON HER DAY OFF!! You just don't find vets like this often, and I don't know how Dr. Griggs finds so many awesome team members, but she obviously picks nothing but the best. Dr. Alborta has been with Forest West for a few years now and helped me when another one of my babies needed to cross the rainbow bridge, but her caring bedside manner with my constipated girl just exceeded my expectations and deserves acknowledgement. I've been driving across town from my place to Forest West for the last 15 years any time any of my four-legged children are sick, and even though there are many vets so much nearer to me, none of them can hold a candle to Forest West and Dr. Griggs' high standard of care. You just can't go wrong with any one of the doctors here, and I would never consider going anywhere else. Thanks again, Dr. Alborta :-)
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September 2023 by Geno H.
Good, fast, and inexpensive service. I came in for an annual checkup after leaving Banfield, and they were nice and helpful. I will be coming back.
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August 2023 by Amanda W.
Dr Griggs and her staff are fantastic! I am new to the neighborhood and have taken my 2 pups to her clinic for checkups since moving here, and cannot be happier! Making the appointments was simple, and Dr Griggs and her staff took great care of my babies and answered any questions or concerns I had. 10/10 highly recommend!
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April 2023 by david cantera
Very nice and attentive staff. Took care of my kitty and answered any questions I had. Great place!
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March 2023 by Camille M.
Horrible experience. Scheduled for 10:30. They had me wait 1 hour and still NOT ready!!! Terrible service! Waist of time!
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July 2022 by Michele L.
I have been coming here for years and the wait times have always been terrible even with an appointment. I recently brought my dog in with gastric distress and they had me wait over an hour and a half and I still never saw a doctor. I could hear them in the other room helping people whose cats needed a nail trim and meanwhile my poor dog was left to wait. And this was with an appointment. Finally after waiting over an hour and a half I left. I was in my car finalizing an appointment at another vet when someone came out to talk to me. I told her what happened and there was no apology or anything, she was just like "I'll let the doctor know." It's absolutely infuriating that they would treat a long time client like this.
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May 2022 by Claudia W.
Not unusual to experience extended wait times. Most recent appointment we waited one hour in the exam room with no communication from anyone. If the Dr. was delayed due to an emergency, that is understandable, meanwhile, I witnessed later appointments that were taken care of. Better schedule management is key. Moving the last two of my five pets to Cypress Fairhaven. The extra twenty minute drive is worth the huge improvement in customer service.
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March 2022 by Sandee Trevino
Love Dr Griggs and her staff. Always helpful and gentle with the pups! We have taken our Dogs there for years! ❤️
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October 2021 by Anthony Billiot
A fair and helpful animal clinic! Totally takes care of my Coco!
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July 2021 by Irene Cabrera
Great service, friendly employees!
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July 2021 by Victoria G.
My fur baby was not doing very well one night from ingesting something. The vet was very kind and helpful and did everything in her power to help my baby! This was the first encounter I had with them and I'll be going here from now on :,)
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June 2021 by Marti Melchor
Doctors are great n honest, n love u r pets like you do
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June 2020 by Kat S.
My dacshund showed signs of an ear infection and some allergy related skin issues yesterday. The wonderful docs and staff saw him today (Saturday!) with a curbside drop-off system that was surprisingly smooth! It was actually easier for me, since I didn't have to wrangle him to keep him in one place while in the waiting area. He is very strong for a "weenie dog"!
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June 2020 by Charlene M.
I have been going to Dr. Griggs for about 35 years. I love her so much. She is so caring and concerned. I have used Dr. Griggs through 4 dogs who are no longer alive. But they lived past their expected years. I contribute that to Dr. Griggs. She is very knowledgable. I now have 3 other fur babies she takes care of for us. I love the whole team at Forest West Animal Clinic.
