-
May 2024 by Belle
If you're looking for tropical fish, a professional fish tank, or you're a novice wanting a "starter tank," Fish Gallery is Texas' go-to destination. Family owned and operated since the 80's, Fish Gallery sources the most beautiful fish and will set up and maintain your tank. Whenever you see a fabulous fish tank at a Houston restaurant or doctor's office, chances are high that's Fish Gallery's work. I've known the owner, Roger for decades. He and his team work tirelessly providing exceptional products and services at competitive rates. So many people shy away from large fish tanks because they do require a bit of work, but Roger and his associates will do the maintenance for you! All you have to do is feed your fish. They take care of the rest. And why wouldn't you? lol... Stop by for a consultation. They’re the nicest and most knowledgeable people in the industry. Conveniently located a few blocks from the galleria or visit one of their other Texas (or Georgia) locations. You won't be disappointed!! Five stars
-
May 2024 by Stephen Amazen
I was at the Houston location this afternoon. I had 15 adult discus in a 75 gallon holding tank while I'm finishing up my 400 gallon setup. I needed live bacteria for my holding tank and have always used TurboStart 700. Took time off from work to purchase it, and when I got there, the guy took the TurboStart from the fridge and walked me to the register. When I got home, the expiration date was Jan 2024. I was livid. Very shady business practice in my opinion.Called the on the way back to the store and when I got there, the same guy handed me another bottle of TurboStart 700 dated June 2024. I was hesitant but decided to give them another shot after breaking my trust. I've used TurboStart over 30 times, so I know how and its reaction time. If they switched the expiration date, which is printed on the cap, I'm calling my credit card for a charge back.
-
May 2024 by Jay dee
cool store just to walk around, not to buy. they dont even offer the houston fish community group on FB discount anymore while all other small shops do. they were already expensive before the remodel, prices are just going to go higher after its done. don't expect to get asked for help if you don't look "wealthy" much rather take my money to smaller mom and pop fish stores.
-
May 2024 by robert kuzlik
I purchased my dream aquarium at the Fish Gallery in Houston ( Would NEVER do Business with them AGAIN!) at the end of December 2023. It was almost a 300-gallon tank and custom stand. They told me at the time of purchase that they would be building everything in house, custom. Was told it was being custom built by them and would take 4 to 6 weeks. Even brought in a door from my desk and handles to match the stand to my office furniture. Paid in full for it and waited. After 6 weeks, I began to call them. They had no updates for me. Finally on March 15th they sent me pictures of the stand and said it was ready. Drove over 45 minutes to see it and when I got here, they told me it was not in as of yet. Drove back on the 16th and once I arrived, was told that the manager was the only one who could help me and show me my tank. He was going to be gone for the next hour. Texted the regional manager Kendall and they got a hold of the store manager and had him come back early so I could see my tank and stand. The stand looked great, but the tank was the wrong overflow box (it was internal and not external) They told me that they could fix that by the next day. I arranged for my person to go pick it up and they called in the late afternoon to say they had to get me a new tank. I was paying my person for all the time he was waiting and the trips to their store for empty promises. It will be on Tuesday, the next day. No tank Tuesday. Given some excuse about it taking longer and needing more dry time. No tank then on Wednesday, said their delivery truck broke down. They said they were getting a delivery service to bring it from their other store on Thursday. Finally on Saturday my aquarium guy was able to pick it up. Cost me almost $500 dollars for the trips and time my guy had to put into all of their missed promises. He did pick up the tank and brought it to the house and it was then that we noticed that the tank had scratches in the glass both inside and outside of the tank. They also sent the incorrect overflow box. It was way too large. It took almost two weeks to be put in touch with the person who was going to get it fixed. They finally agreed to get me a new tank after I found out that they did not custom make this tank at Fish Gallery but purchased it from DFW Aquarium Supply in Dallas TX. The aquarium glass cover still had their sticker on the boxes. On their website I was able to see that I needed the 18” overflow and they sent me the 20”. I had to walk them through that so they would order me the new one. They finally got my replacement tank in on April 18th and they delivered it on Wednesday April 24th almost 17 weeks and not the 4 to 6 as promised. Asked the name of the person who built the stand. He did an amazing job and I wanted to know the brand and color of the stain they used on the stand. I want to have some bookshelves made and match them or ask if they are interested in building them. They have never provided that. I also asked for a reasonable refund or store credit since they lied to me so many times and took over 4 times what they told me for getting my tank. After it was delivered, was told that they would not be giving me anything for my time and hassles. I would never do business with this company again. After doing more research have found they have had numerous problems like this, and things have even gone to the point of being sued over it. I am very glad they do not maintain saltwater tanks, or I may have chosen them to maintain the tank and I cannot even imagine the problems I would have had there. Very dishonest businesspeople and would not recommend them to anyone looking at a tank or any equipment. There are many other choices in the Houston area and some people with great customer service skills.
-
May 2024 by Rudy Guerra
A great place to buy, fish I was helped by Alex, so helpful and friendly. Well worth the 2 hour drive, for the fish and the great service.
-
May 2024 by Mike Robinson
Always nice to visit friendly staff can’t wait for the renovations
-
May 2024 by Lisa Combest
One of the better aquaria stores in town. Their livestock selection is pretty good. I think their betta area could be better and the choices better. Also, they could have better live plant choices.
-
May 2024 by Amethyst Halvorsen
The shop was under construction. I totally understand that. The fish selection was pretty nice. Had some cool stuff. However! The staff was almost non-existent. The one gentleman we did see in the floor did not speak English and couldn't answer my question. The two other folks working flew past asking if we were ok (after I moved along past the fish I had questions about) and didn't really stop while asking. I left without getting the items I wanted.
-
May 2024 by Matthew “metakiller117” Montijo
Recent events have changed my opinion of this store purchased a piece of hardscape that was almost $160 that ended up being tainted and killed a vast majority of the inhabitants of a shrimp tank. Was not able to get a refund only given store credit and as of late they haven't had any stock or the stock that they have been has been insanely inflated in its price. right now I really don't want to shop at fish gallery anymore
-
April 2024 by Tugold Martial arts and life
Good price, good service , friendly and helpful staffs. ? i bought plants, snails , ghost shrimps and small fishs for my organic dirt tank.
-
April 2024 by Jack-O Johnston
A nice well stocked store for fish enthusiast. They're pricy sometimes but they have knowledgeable people there and quality items.
-
March 2024 by Pamela M.
EDITED WITH CORRECT LOCATION. 2nd time to visit The Woodlands location. Disappointed again. they were out of several fish I wanted again. However, I decided to get some cherry shrimp. I got home took them out of the bag and 4 of the 6 were dead and I'm afraid the other 2 are dying. looked at my receipt to see what their guarantee process is. THEY DON'T HAVE ONE. Four of my shrimp never made it out of the bag they were put in. I have never dealt with any place that didn't have at least a few days guarantee.
-
March 2024 by Daniel Calderon
Awesome selection.
-
March 2024 by Arely De Monico
Good price and very varied fish
-
March 2024 by Jo Terro
Not exaggerating, I literally could spend hours in this place. Impressively organized, great prices, extra friendly people, decent selection of fish, plants, and anything they could need. I'm not local, I do love my local fish store more than any other, but I'll happily stop here when I'm in the area. ❤️
