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March 2024 by Monse Ortiz
I’ve had this bank for a couple years now , never had no issue until yesterday. Went to go make a cash deposit as usual I am always out of there quick and easy. The lady that was helping me was rude asking me where the money comes from and if I knew where the money was kept. WTH? And kept checking the bills over and over again.I felt uncomfortable just bc I was depositing a large amount of cash .I’m definitely switching banks , will be closing my accounts asap and switching to another bank.
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April 2023 by Lashawnda Spikes
Don't waste your time the only reason I'm going with them is because I have no choice.
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April 2023 by Israel Gonzalez
(Translated by Google) The truth is terrible, I went for a money order, it took them 15 minutes to give it to me and not because they were busy but because they were talking to each other instead of serving people they prefer to tell jokes and you have to wait, they should have more professional people attending that bank we are paying for service...(Original)Pésimo la verdad, Fui por un money orden tardaron 15 minutos en dármelo y no porque estaban ocupadas sino porque estaban platicando entre ellas en lugar de atender a la gente prefieren contarse chistes y uno tiene que esperar, deberían tener gente más profesional atendiendo ese banco estamos pagando por servio..
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March 2023 by Josue Avila
They are always quite friendly, they are always willing to help, but I would like them to have an ATM where you can insert money! Sometimes you have to deposit emergency money but this bank saw very early! I also wish they were open on Sundays! before they did it for a few hours at least.
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February 2023 by Nona Bahari
A very un-Convenience bank. If you want to open an account here, rethink & rethink again. You will be trapped like me. They charge fee for almost everything. Zelle fee $1, limited transfer, even if you want to close the account, there is fee $25. I deposit a $20K cashier check. The process took 2 week. Unbelievable! In Walmart kiosk, you also must stand in the line 20-60 mins before reaching the teller. No chair.
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February 2023 by Juan Alarachi
A very un-Convenience bank. If you want to open an account here, rethink & rethink again. You will be trapped like me. They charge fee for almost everything. Zelle fee $1, limited transfer, even if you want to close the account, there is fee $25. I deposit a $20K cashier check. The process took 2 week. Unbelievable! In Walmart kiosk, you also must stand in the line 20-60 mins before reaching the teller. No chair.
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February 2023 by Nayrobis Calzado
(Translated by Google) For me it is an excellent bank and its workers are very friendly and professional(Original)Para mi es un excelente banco y sus trabajadores son muy amables y profesionales
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June 2022 by Ruben Gerardo
(Translated by Google) Very bad service they could not deposit a check to my account after so many rounds. I'm going to look for another bank(Original)Muy mal servicio no pudieron depositarme un cheque a mi cuenta después de tantas vueltas. Voy a buscar otro banco
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June 2022 by Maribel Flores
(Translated by Google) Good bank. I like it a lot because they are very friendly!(Original)Buen banco . Me gusta mucho porque son bien amables !
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June 2022 by Abigail Riojas
Love it ?
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June 2022 by Jose Mauricio Lopez
(Translated by Google) This past Saturday I had a very unpleasant experience. I went to change my coins and one of the workers began to argue that I consider her very unprofessional, but she really told me that I had to pay for the coin machine and it was damaged, I think that everything must have been recorded in camera but it was his bad action in How to address me I was about to withdraw my entire bank account and I'm still thinking about it but a very kind young man of hers who did behave excellently he and another one a very kind dark-haired man apologized but this girl something Perhaps she had a problem at home. I have always said that problems should be left at home and should not be brought to work because it harms the company and the clients feel sorry for her. Very little professionalism. Villa went to this bank for reasons that he recommended to me. another bank from the 1960s they don't have a coin counting machine i managed to deposit some the rest i'll see where i go but i'm still thinking about it cleaning my c account from there(Original)Este sábado pasado tuve una experiencia muy desagradable fui a cambiar mis monedas y empezó argumentar mi una de las trabajadoras que la considero muy poco profesional pero realmente me dijo que tenía que pagar la máquina de las monedas y se dañaba creo que todo deber quedado grabado en cámara pero fue su mala acción en Cómo dirigirse conmigo estuve apunto de sacar toda mi cuenta del banco y estoy pensándolo todavía pero un joven muy amable compañero de ella que sí se portó excelentemente el y otro más un morenito muy amable se disculparon pero esta muchacha algo tenía quizás algún problema en su casa Yo siempre he dicho los problemas hay que dejarlos en casa no hay que traerlos al trabajo porque perjudica la empresa y a los clientes me da pena por ella muy poca profesionalidad Villa ido este banco por cuestiones que me lo recomendó el otro banco del 1960 ellos no tienen máquina para contar monedas logré depositar algo el resto veré dónde voy pero todavía lo estoy pensando limpiar mi cuenta de ahí
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May 2022 by Fay Hill
I wanted to purchase 2 rolls of quarters,but was told I had to have an account with them because it was considered a bank transaction. I was an hurricane Ida evacuees,and I felt that the transaction should have been an exception..
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May 2022 by Crystal Marie
Had a great experience with Kimberly definitely recommend her she is awesome!!! And gave me a awesome customer experience
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September 2021 by Everth C.
This is the first time I've ever done a review. This bank we have outages and issues with you deposits on a constant basis. Customer service is dismal. Do not use bank, please save yourself the head aches.
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June 2021 by Kayyy Kayyy
They seem to call you but don't leave a message stating the reason why. Then you call back they don't answer so your call is forward to the main customer service waiting on line forever to find out why they are calling you
