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August 2024 by Lauren E West
My friend and I went to this FedEx hoping they could help us print programs and several other things for a funeral that had to be planned quickly. The two women there, I believe their names were Kristalyn and Aubrey, were so so kind and so helpful. They helped us find the best option to print, expedited shipping for us and made the whole experience so much easier than we were expecting. Given the situation, it felt like such a blessing that they were so kind and helpful. Beyond appreciative of their customer service and kind heart! Give them a raise!
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August 2024 by Caroline Morissette
Excellent service at this location! Krystalyn provided amazing service!
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June 2024 by Ikechi Ukazu
Shout to Justin. Took care of my shipment with a quickness and professionalism. Thanks guys ??
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April 2024 by J L
Absolutely terrible/ghetto service... very rude individuals at this location. It's unfortunate that "my own" people act this way. It's a dang shame!
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April 2024 by Dyamine Martinez
I went to pick up a package on 4/12/2024 at around 12 PM - 12:30 PM and experienced terrible customer service! I walked in and there were two ladies one was obviously there to assist customers with printing services the other was there it appears to assist walk in customers not there for printing services. Once I entered I was not met with "Hi, how may I help you?" so they can understand what I'm there for. The employee walked to the back as if I was not there and continued walking around not assisting customers as if we were not there. It wasn't until I stated "Is someone going to assist me with picking up a package?" did I get a response. I returned the same energy given and I would not recommend any one hold a package here unless you want to deal with an attitude.
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April 2024 by Pamela Latham
I come here on a weekly basis. I’m always treated well and services always run smoothly for international shipping as well as domestic.
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March 2024 by Yellow Panda
I think ‘Krystaline’ can do a better job greeting and treating everyone equally. This can be improved but needs to be but NEEDS to be pointed out and that’s what I am doing here. (It’s Monday morning and I have a lot planned this week so I am bringing my energy back up and move on to have an amazing week !!! Amen !!!)
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March 2024 by Deisy Diaz
READ THE REVIEWS BEFORE COMING TO THIS LOCATION!I honestly dislike myself for not reading the reviews and showing up to this location when I had another store near me just a few more minutes distance.well first starters I spend $50 on printing & I was there less than 20mins but I did print in color but still very overpriced. I was very upset cause that’s truly to overpriced and I was there less than 20mins.I wasn’t greeted, I went to the customer service to ask questions I informed the woman I was printing out before me there was already a lady asking so many questions & needed help. Some workers won’t understand there’s some people that are not TECHNICAL SMART. In the other hand I put money to my computer but it “ran out after printing” I don’t understand why I have to pay up front instead of the end. Office Depot was better you purchase at the end.Two. I had a question while on the computer I wish i could’ve gotten the gentleman name but he was being a smart mouth! While the lady at the beginning had problems continued nobody helped her out.At the end I needed a three hole puncher & the gentleman gave it to me LOCKED I couldn’t figure it out & waiting for someone to be FREE TO HELP YOU TAKES FOREVER.Thankfully Kristalyn was helping out the lady from the beginning and she saw me struggling & helped me out. She even told the gentleman to please unlock it when handing it to customers the gentleman smart talk to her too!There was two young people & they did not help at all in so irritated never ever going to a fedex store ever again especially after this experience.Kristalyn Was the only good outcome out of this but she wasn’t there most of the time. She did help the other lady though
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January 2024 by Lincoln Delaney
Kristalyn -pseudo-intellectual, progressive/woke,uninformed, ignorant,void of home and work training,lazy and salty mouthed..If you have issues with USPS,take that up with your company's stakeholders,not customers..You are too old to be cutting people off in the middle of a conversation you started,you do that at home ...
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December 2023 by Shannon D
I had an excellent visit to the store. The team helped me with selecting the right packaging, and kindly offered to rebox a package (I was using an old box labeled for alcohol - I didn’t realize that was a no-no). I had to make two trips that day, and the team was wonderful on both visits. Kristalyn is a star - exceptional customer service. Another customer forgot her credit card (left on counter); Kristalyn went out of search the parking lot, and then called her immediately to let her know. This store and the team, especially Kristalyn, are a fantastic representation of the FedEx brand!All packages made it to their respective destinations ahead of schedule!
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December 2023 by Nate Busch
Woman working at 6:10pm on 12/1/2023 could see my shipment but could not explain why they didn’t attempt to deliver it even though the website said they did, could not figure out how to refund the 10$ extra I paid to basically have it delivered on time, (most importantly!) could not figure out how to get the package in the near future, and could only recommend I call the overseas call center again to not get more information and help。 Then after all that she said she was proud to work for fedex ! Well。。。 that should tell you something about this office location and fedex in general. If you live in this area find another way to get your package!!
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December 2023 by Nathan Ferguson
The staff at this location gives top notch customer service. They greeted me when I arrived, and showed me how to use an apparatus. ?
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December 2023 by Jackson Fortunato
I absolutely love this place, they always go beyond. The manager Cristalina is the best!
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November 2023 by Naz Tava
0 star not to the store but to Fedex company as whole!!! Delivered my package to the wrong house, then contacted fedex and they could not help what so ever or to get in contact with the driver.
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October 2023 by NK B
Great fast service!
