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August 2024 by Adriana McKinney
This is the BEST FedEx location in Houston. Everyone here is customer oriented, friendly, and helpful. For my small business needs they are constantly helping me up to the last minute too. Shout out to our faves Malcolm and Cat who make our experience smooth and seamless!
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August 2024 by Sandra Ugaz
The gentleman at this location is always so nice, I always come to this specific location due to convenience and he is always smiling and thoughtful. I would give him 10 stars if I could. Thank you
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July 2024 by phillip nguyen
Just needed to type up a flyer and print it. Process is quick and painless. Icing on the cake is, when I finished, it started to rain pretty hard. The young guy working there gave me a big envelope and a plastic bag to protect my flyers. Should have asked his name. Excellent service. Thank you so much. 07/06/24. If management read this, give him a raise. ?
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June 2024 by Tj Estrella
I have read many one (1) star comments, and agreed with them. These employees needed to be reeducation with customer services courses.
We have been using this location for years, my partners and I have been treated very rude as poorly as these customers. My partners complained with me couple of times.
However, because there was no other FEDEX near by, we use this one sometimes.
After many one (1) star this location received, I believe, Customers who had bad experiences Should Call the FEDEX Corporate to Complain... Because if The Rating Star(s) don't fix the problem for years, then, they FeDex has to listen and to know the problem in this location to correct the problem.
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June 2024 by Nature's Truth
Love this store!! I travel 25 minutes, and pass up 3 stores to come here! Malcolm was so helpful today, and as Always. Great team!
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June 2024 by King Kagney
Maurice had excellent service, which was extremely fast and professional and polite.
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April 2024 by Venecia H
Always great and fast customer service. I've met the manager here several times and he's awesome. Today I was serviced by Malcolm. He's energy and spirit is next level.
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April 2024 by Ashley Nguyen
There are a couple young gentlemen that work here and every time I come in they always put me in a good mood. They are polite, funny, and very personable. They could say 3 words or a whole conversation to me and their infectious positive attitudes just rub off on me. I don't come very often, but when I do I always look forward to it.
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February 2024 by Invictum Lupus
I hadn’t visited a FedEx office in 2 years. I needed to print and email letter to a friend. As I walked into this location I was greeted immediately. Donna stepped towards me to help me out. I had many questions as things have changed a bit regarding prepayment cards. I still had an old card from two years ago. Using the printer, copier, and email took me less than 5 minutes. With her help I was able to do this. I want to commend the entire staff for running this place smoothly because I also overheard another employee assisting a non-English speaking employee. I'm impressed with the easy flow of using the services available.
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February 2024 by Salina Teo
Enrique was genuinely very helpful! Fast service!!!
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February 2024 by Nilesh Sawant
Unfriendly staff. Talks rudely and doesn’t value the customers
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January 2024 by Jorge Arzate
I tend to have good experiences at FelDex locations, but not this one; employees are rude. I left a box where a guy in a lousy mood told me to, then this lady came and asked me to come back just to let me know that the package didn't fit there, and then she said mockingly, "Have a nice day." I Hope FedEx has the same customer service in all locations because this one needs it.
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December 2023 by Zu M.S
Very unprofessional. A lady was in front of me and the FedEx lady with the glasses literally ignored me and anyone who came into the door she started to assist. I had informed her what I was here for. She needs to slow down and take 1 client at a time. I literally left after 5 min. I will never come here again
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November 2023 by Diana Gonzalez
Stopped by to drop off my AT&T equipment and I was greeted by a kind lady. She was busy and asked me for a moment then Malcolm saw the situation and headed on over to help me immediately. He was kind, patient, and efficient. Thank you to the team!
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November 2023 by Diana Chavez
Stopped by to drop off my AT&T equipment and I was greeted by a kind lady. She was busy and asked me for a moment then Malcolm saw the situation and headed on over to help me immediately. He was kind, patient, and efficient. Thank you to the team!
