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August 2025 by Danny Phan
I had a quick and painless experience shipping out a return. The workers were very helpful, and the machines was straightforward to use.
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August 2025 by michael skender
Shipped a 100 year old stone crock 14 miles from Webster, TX to Houston TX and my item was destroyed upon arrival. Literally in pieces. I had this item packaged very very well with FRAGILE stickers all over it and it still arrived DESTROYED. Oh, and no need to ever buy insurance with FedEx unless you have a ton of photos, and willing to fight for over 2 months worth of phone calls, being put on hold, dropped calls after being on hold for 30 minutes, etc... Just a horrible experience.
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August 2025 by P R
Went to drop off a ground package (4:55 pm). Ground Truck outside. Guy took one load to the truck. Woman says to wait. She does something on the computer for several minutes. I ask out loud if my package will get on that truck. Other woman says the cut off was 5:00pm (my phone says 5:02, she says 5:07) and there was no way for them to scan more. Such mediocre attitude and work ethics.
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July 2025 by Tiffany Dao
All of these automated phone calls are infuriating. I received someone else’s package. I tried calling to get it picked up and the representative told me to call back when I had the tracking number. I physically dropped the package off myself to this location, and they delivered it to my house again. I tried calling to get it handled and can’t get a representative on the phone bc the automated system keeps saying to try again later and disconnects the call. TERRIBLE CUSTOMER SERVICE.
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July 2025 by Sparkly Potato
Quick and kind, a little expensive
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June 2025 by Ashley Fortin
while the wait was kinda long, miss karen was able to help me figure out a billing error and qestion! very please with how she was able to figure out what happen and given a proper solution!
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June 2025 by Jack Robinson
Can't call the place. I tried and got a machine that gave me the run-around. Unable to communicate with the store so that I could save a trip going there. Just terrible.
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June 2025 by Trey Wilson
The manager of this location really missed her calling as a prison guard. She was rude, confrontational, and incapable of listening. I only hope she treats her employees better than she treats her customers. No wonder there are only 2 FedEx Office Print & Ship locations in a 20 mile radius. I’d rather ride a bicycle to deliver a package than use FedEx ever again, not that you care.
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June 2025 by lilandra jones
Amazing helpful lady went out of way to help me with my package!
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June 2025 by william barbara
For some reason this FedEx you can’t ship Dangerous Goods so you get sent to another FedEx about 18min away just to drop off a package that is already pre labeled and packaged would be nice if they had a note or something on maps so you don’t waste time, gas, or effort and can just go to a FedEx that is a one stop shop.
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June 2025 by Kyle M
This place was good. Not sure what's with the reviews. I've never had a problem
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April 2025 by Adam Hawkins
Rude staff and not supportive for any customer support needed
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April 2025 by My AList Journey
Tunisa has horrible customer service and should be fired. I visit this location often, as I am in education. The workers never greet, which already reflects poor training. Today, however, I had to ask a question instead of using the self service. The copier advised me to get an associate after giving me an error message. Tunisia gives me an attitude, like it’s not her job. I tell her I am trying to print an PDF. She asked what kind. I don’t work here, so how would I know the types of PDFs . As it turns out, I learned on my own, the print code worked but had a different issue.
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February 2025 by Raven Cheers
A white woman employee straight up hung up on my face as I am asking a question before making a long drive over there. If you don’t like your job then you need to change it not simply avoid calls especially it will save both parties time with the right information.
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February 2025 by My Self
The lady at the counter took hetime coming to help me. Then wharn she finally helped me told me i could not mail anything withoit a id so I went to the car to gemy friend to go in and mail it.and she didn't even ask her for her I'd. And I had to unload my friends Walker and help her in the door. The leafy at the counter was rude to me and nice to my friend. Very unprofessional.
