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June 2024 by Kim Pair
Very poor Customer Service. On the phone for over 25 minutes to verify a pick up. John L was telling me that he was having trouble getting a case number. Finally after explaining we have a corporate representative account and that I hoped the call was being recorded he gave me a number. Seriously doubt we get the pick up tomorrow.
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February 2024 by Isaac Deanda
The new owners are so rude to the cleaners I would prefer to not work for ultra the worst company there.
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January 2024 by Yvonne Barnes
Keep in mind this is a warehouse. So, if you like sweating in the summer and freezing in the winter, then this line of work is for you.
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January 2024 by R& R
Employee/rep/worker Miss Chelsea was Amazing. Excellent customer service and amazing attitude; prompt, cordial and attentive. She mad yal look good - FedEx. Thanks. Picked up package on 1/13/2024 appx 1030 @ East Orem Ground Location.
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December 2023 by Ron Thompson
Work there almost 3 years only issue was waiting on a trailer to be loaded.
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October 2023 by FlemGodTheGreat
I hate fedex they always say they made an attempt to delivery my package and the stupid driver never even comes to my floor with his lazy self ! They have crackheads driving for their route. Please get some actual people that want to work! They took me out the system too.
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October 2023 by Paresa Alizadeh
I've been waiting for FedEx to pick up 2 packages for a week now. The packages weight 100 lbs each and are difficult for me to continue to move in and out of my garage. I made a huge mistake ordering a TV stand from Wayfair that has came broken twice and need to be shipped back. I have spoken with countless number of employees and mangers that schedule another pick up after another pick up. If you live in the Montrose area do not order large items online because if for any reason you need to return them you will have a very frustrated time. This is the first time I've ever shopped Wayfair or had to use FedEx and it will be the last. Both companies have been difficult to work with and blame each other.
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August 2023 by Here-n -there
I never in my life had faced of someone making up false excuse of lies just to run my background. I felt offended and discriminated, the HR lady Jessica Byrd is not professional at doing her job. This huge meatball humiliated me in front of others and instead of letting me know of the made up fake situation in private. Yet, she wasted my time by just being there and wasn't informative with no clarification and kept me on going with the process. At this point I'm thinking she must of been going through a mental stage and maybe forgot to take her medication. This was ridiculous and she could have just sent me home way before instead while I waited on the bleachers. I even left a message and haven't received a call back of why was this a trouble to her. This was also the 2nd time at this same location that this has happened to me by this same HR person. Never again I would try at this same place for employment since it scarred me mentally in this hard times that I'm going through
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August 2023 by Javier Castillo
Excellent
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June 2023 by Brandon Miller
Fast and efficient would give me a 10 star if I could. Management is also professional.
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May 2023 by Jose Bautista
So unorganized, rude and makes you wait an hr For package pickup when you get a notification that the order is ready for pick up. Waited more than ONE HOUR for my package. So unorganized
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April 2023 by Jose Calderon
Really a good place to send your packages they always get on time. No matter
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April 2023 by Bernado Salgado
THIS COMPANY IS IN DECLINE THE EMPLOYEES ARE DISCOMFORTABLE LIARS THEY DO NOT DELIVERY THE PACKAGES ON TIME I DO NOT RECOMMEND THIS COMPANY I WILL NEVER USE FEDEX AGAIN
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December 2022 by Benny n the barrio
I never in my life had faced of someone making up false excuse of lies just to run my background. I felt offended and discriminated, the HR lady Jessica Byrd is not professional at doing her job. This huge meatball humiliated me in front of others and instead of letting me know of the made up fake situation in private. Yet, she wasted my time by just being there and wasn't informative with no clarification and kept me on going with the process. At this point I'm thinking she must of been going through a mental stage and maybe forgot to take her medication. This was ridiculous and she could have just sent me home way before instead while I waited on the bleachers. I even left a message and haven't received a call back of why was this a trouble to her. This was also the 2nd time at this same location that this has happened to me by this same HR person. Never again I would try at this same place for employment since it scarred me mentally in this hard times that I'm going through
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December 2022 by The Fox
Been working at this location for over a year and I really enjoy it.Friendly staff, hard-work. They gave out free hotdogs and soda after July4th.Staff is friendly and does there best, People do not seem to understand working for a warehouse is going to be hard sometimes.All the complaints for this warehouse are probably from people who have never worked warehouse before.
