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July 2024 by Michael Frailey
Similar experience as Annie. The lady may not like people, want to be friendly, etc but - it’s a customer facing job. I’ll be going to UPS in the future.
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May 2024 by Annie Patel
The associate helping me was extremely unprofessional, rude, and either needs more training on the job or has to find another job. I could send a derogatory tone in her voice. She was very blunt and answering my questions. I was here to print some papers out and she completely let me struggle for like 30 minutes until she came up to the machine and tried helping me and that was after her questions. I’m sure the manager was present in the office because I’ve seen him here before the fact that neither him or the associate didn’t want to help me a lot about the store and FedEx itself. UPS and USPS just down the street and I don’t mind taking my business there cause it’s money for me to spend anywhere. The only reason I chose FedEx was because the label shipping that I was provided by my recipient was for FedEx. The associate was a female African-American. I’m sure you know who she is. At one point during my time at the store I heard her arguing with other non-African-American clients but not with a Female of her color and she was greeted in a very pleasant tone with very good words and at the end of transaction thanked very nicely as well. As for me, when I shipped the package with that employee, and again that was the only employee present in the office besides the manager, The associate simply said “hmm” When I thanked her at the end. This is my second Similar experience at the store. Last time the manager did reach out to me and I had brought up my concerns which were similar, but I guess nothing was done because it happened again. I can always go to USPS or UPS.
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May 2024 by XIN ZHAO
Kevin was so helpful and professional. He understood our needs and helped to found us a great solution.
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February 2024 by Eduardito Mullera
Excellent customer service. I would like to say that PAIGE is always helpful and happy to assist me with any queries I have.
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January 2024 by Lydia F
Had an event in Houston at NRG stadium and needed some same-day banners and a few other printing projects. Kevin was so gracious and helpful and managed to handle all of the items I needed done along with juggling all of the other customers that came in. A friendly atmosphere and welcoming business, especially helpful being so close to the stadium.
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December 2023 by Jason Goodman
This is the worst place ever. Please find somewhere else to go.
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December 2023 by Andrea Cain
Fedex office. This location needs to change their name. Their printers are down. You can't use their computers, ladies restroom is out of commission and the men's is out of toliet paper. In addition to that they staff didn't want to actually help when requesting assistance and didn't listen when my needs were explained. When realizing there was nothing they could help with the didn't even suggest the nearest location.
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October 2023 by Lee B
Very efficient and the person who helped me was friendly. Sent out a package. ?
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August 2023 by mercy
Mr.Kevin is definitely a real 1 . helpful and insightful
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August 2023 by Crystal Shante’
Love this location! One of the employees actually knows me by name even still after haven’t been in there for months, they usually go over and beyond here. Plus they are located in walking distance to the post office.
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August 2023 by Michael DeArman
The we're "short on boxes". Looks like UPS it is!
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August 2023 by Benjamin Rideaux
Bless HIM!
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August 2023 by Mary A
Please give Paige a raise and what ever kudos you give. This was the second place that I went to get these birthday photos printed and she QUICKLY resized and gave me different print paper options, all the while handling customer calls and walk ins. She was calm patient, organized and a wonderful person to work with. I was EXTREMELY please with her knowledge and willingness to make sure my pics printed nicely. Thank you so much.
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June 2023 by Adrian Richardson
S/O to my girl Paige. She's always a big help when I come in..
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May 2023 by Laura Duda
LaQuana was great getting a large poster board laminated, same day service! Appreciate the help!!! :)
