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May 2023 by Chloe Reed
Kind workers and helped me find exactly what I was looking for!!
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March 2023 by Vanesa
Your employee talked to me as I didn't understand English and looked at me weird... she used a secondary language to explain to me ... I definitely don't come back to this location. I clearly understood that they were closing in 3 min it wasn't necessary to be rude.
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February 2023 by Concierge Services of Clearlake
Recent visit, received excellent customer service. Staff was very friendly, patient and helpful in helping find what I was looking for. Store was nice, clean and well organized. Also, Staff and management was eager to assist with helping me with shoe sizing. Thank you for the five star service Famous Footwear.
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February 2023 by Ms G
Recent visit, received excellent customer service. Staff was very friendly, patient and helpful in helping find what I was looking for. Store was nice, clean and well organized. Also, Staff and management was eager to assist with helping me with shoe sizing. Thank you for the five star service Famous Footwear.
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May 2022 by William LeMay
The young man working, I believe his name is Derrick?He was outstanding. Articulate. Cordial yet professional. Talked about his product knowledgeably, and he inspired confidence in my purchase and in the store. Thank you!
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January 2022 by Lorfing Family
We had a fantastic customer service experience with the young man working at this location today. I wish we’d gotten his name. This is a smaller store, so naturally smaller stock, but he directed us to exactly what we came for and even helped resolve an issue with a pair we’d purchased that didn’t work out and we thought we would be stuck with! He also called another store to confirm availability of another shoe in the size we were searching for that might work better. I told him this (rare these days) kind of service creates loyal customers and promised we would return, and we would leave a review so others would know too.
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January 2022 by Allie L.
We had a fantastic customer service experience with the young man working at this location today. I wish we'd gotten his name. This is a smaller store, so naturally smaller stock, but he directed us to exactly what we came for and even helped resolve an issue with a pair we'd purchased that didn't work out and we thought we would be stuck with! He also called another store to confirm availability of another shoe in the size we were searching for that might work better. I told him this (rare these days) kind of service creates loyal customers and promised we would return, and we would leave a review so others would know too.
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December 2021 by Bubba's Junk Removal
They always have a good selection of shoes for my daughter.
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September 2021 by Brian Vanselow
Friendly, helpful manager and staff. Good selection of shoes and they've always had the sizes in stock that I needed
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February 2021 by Stevan Hicks
While I'm all for protecting your employees, at least have the courtesy to post that this store is temporarily closed. Hating this company.
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January 2021 by Jade Garcia
Great place with even better prices! I was able to get multiple pairs of shoes that I completely love! Christian is super helpful, nice, and very accommodating! He helped me pick out some great choices and get the best deal! I will be back!!
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January 2021 by Eric Albin
Good variety, and right down the street from where I live, so it's super convenient. I get lucky sometimes and get the buy one, get second half off sales, which makes my shoe adventures a bit more affordable, too!
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December 2020 by Manjunath Bannur
I bought two pairs of shoes for my daughter this morning, a big shout out to Hugo Guzman, he is a great salesman, very knowledgeable, friendly and excellent salesmanship overall, Will definitely return to the store for more !
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November 2020 by Grama Judi
Good prices, excellent customer service.
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August 2020 by Glyn Boren
The very helpful "assistant manager" pulled together exactly what I needed, 2 pair of shoes that fit. In 5E. That I could walk out with. Not order online and wait for shipping. GREAT SERVICE AND ATTENTION TO DETAIL, A BRAND OF SHOE THAT I KNOW TO BE COMFORTABLE. Great execution!
