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October 2024 by Ahmet Hilmi Ulu
Be aware! You must be careful with the price tags. If you don't they will sell you one book with $14.91. Most disrespectful and greest thrift store in Houston.
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October 2024 by Mirlei Moreno
Very bad service, they tell you to enter the phone number yourself and the machine changes it and you lose the percent discount on the week's purchase for Sunday, like a person with the same phone number for 2 years will Can you get all the numbers on your phone wrong? By the way, you come with the ticket to prove it and they are not even able to check the system, a waste of money and time. It is true that cheap is expensive. I only give one star because Google won't let me not give any. Don't come to this store. definitely look for another one
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October 2024 by Barbara Jean
Employees here are rude and just plain nasty. Sad part you all can complain all you want it's the same cashier's working there for years of course there gonna act like if they owned the place . Extremely expensive.. you might find some good thing with tickets on them still but you also find things you find else where for a dollar and they seem em for 3
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October 2024 by zahily alvarez
I would like to know how I could apply for a job in this place, I called and they did not answer
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September 2024 by Razia Mohammadi
Stupid manager and rude cashier working here , I spend one our until I fine the item that I want it but they said we can sell these item to you , resist people.
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September 2024 by Crystal Cano
The staff is incredibly rude. I have rarely ever had bad encounters with employees. Yesterday, I came in and found the best coats ever without a tag. So they told me they couldn’t price the item and I’d have to go back the next day. I go back the next day and the two Hispanic women were incredibly rude telling me they couldn’t help me retrieve the coat I wanted. So beware of the cashiers - everything that the previous comments say are true about the very rude staff
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August 2024 by Alief Snacks
Has one of the best clothing however it not a thrift store as they sell everything at retail prices. One sweater cost me 28 dollars. I left my other items as I was baffled by the prices.
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August 2024 by Emily “Em”
I am so disappointed with the direction that this chain has gone. Years ago I really enjoyed coming with friends to browse the aisles and find some good deals, but now the service makes it unbearable and the dirtiness and unorganized nature makes it difficult and unenjoyable. I managed to find one pair of jeans that I really liked and had high hopes for, so I stood in line for a total of 17 minutes to try them on. Keep in mind they have signs on each of the dressing rooms that say “3 items only”, but there are people that have shopping carts stationed outside of their room with 20+ items and more on the inside taking forever and a day to get through them all. But no employee seems to mind even though the rooms are directly next to check out…. After I finally get a room and try on the jeans, I love them! After waiting another 10-15 mins in the checkout line to pay, the cashier notices that there isn’t a price tag on them and tells me she can’t sell them. I told her the most expensive pair of jeans I saw while browsing were $23.75 and offered to match that, even though most of the pairs on the rack were between $4-$7. She says no again and doesn’t offer to have a manager over to talk about the issue further, so I said okay thank you and left. It’s extremely disappointing that they’re willing to affect customer satisfaction by breaking one of their rules (3 items in a dressing room), but stick to not pricing anything at the counter when the issue is at no fault of the paying customer. It’s even more disappointing when you realize that their inventory is 100% profit for them due to it being donated by kind citizens.
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July 2024 by Snoui Productions
It is filthy here and barely has any inventory plus per piece is nearly the in store retail price.
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May 2024 by Crystal Esquivel
Don't they try to help u at all they rude attitudes if the tag ain't on it u can't buy it
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May 2024 by Greg Degeyter
Avoid this store, 7335 Belliare. Nicolette sepearted from Rochelle, and rather than initiate procedures for a missing child they breated my wife.
I go to see what occurred they first state there is no manager. Then they refuse to give their names. I recorded our interaction to prove what I am saying.
They simply don't care. They also tried to play the I don't speak English game until they noted I was recording then magically could speak English.
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April 2024 by Alison C
At first, I was a little weary, going to the family thrift center store. As I walked inside, I noticed everything was very clean. Well kept the floors were clean children were not allowed to run free, screaming, and doing whatever they wanted to. They weren’t allowed to destroy the store.
I found many great things there. There’s just so many items that it would take an entire day to go through all of it or maybe even two days I highly recommend this store. If you were wanting to go treasure hunting it’s a lot of fun and the customer service that I had was outstanding !! Literally you cannot ask for better customer service!!!!!❤️?
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April 2024 by Doncy Jones
I shop at all stores within the Houston area. I've been shopping with them for about 15 years. Staff comes and goes. The Mexican cashiers at the Bellaire store will end up causing this business a major lawsuit. Several times, I've been checking out and one worker walks up to me and says "open your purse!" She says because my purse looks full, so apparently I've stole something. She then motions as if she was about to open my purse. I told her "I wish you would touch my property!" If you feel I've stolen merchandise, call the police. I'll wait. Most of them are here illegally and don't want to file a police report. Customers are relieving themselves in the dressing rooms because they don't allow you to use the restroom. They follow you around as if someone wants to steal from a thrift store. I've started recording my visits.
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April 2024 by Texas Made
LOTSSSSS of goodies in here! Found alot of brand new stuff that has never been open! Nice clothing and prices are reasonable!
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February 2024 by RC Thomas
I have shopped here for many years. Found exactly what I was looking for.
