Family Dollar offers good customer service, with staff ready to help customers find what they need. The store is well-stocked, making it easy to find items. Customers appreciate being greeted when entering the store. However, some concerns include the store locking doors 30 minutes early, which discourages late shoppers, and the lack of a strong security system, especially given recent robberies. Additionally, the store sometimes lacks basic items like standard mops, replacing them with less efficient options. Overall, it is an average shopping experience.
The lady manager is so sweet, nice and polite. She's always greeting customers!
January 2025
Customer service was so good and it had nice cashiers, not to mention everything is pretty cheap (Obviously)
September 2023
Good customer service but they start locking the doors 30 minutes early which discourages people from coming in the store that's the only thing I don't like.