-
July 2024 by Jacir Ramirez
During 18 years of living in Alief, This family dollar has employees that are really helpful. Customer attitude is crucial as they need to treat employees with respect the way they want to be treated themselves.
-
July 2024 by Ivy O
Naomi has wonderful customer service.The place has improved since I last came.She smiled greeted everyone at the door.She was giving target customer service ??????I came in with my son to buy som laundry detergent and I just love her energy.She was even training a lady and stalking up the store bless her heart very hardworking.Family dollar please appreciate her u don’t get people like this who just work from the heart like this.She is an asset.
-
April 2024 by Justin McElwee
So it's 753 pm on a Saturday night and not only it the bathroom out of service (I'm pretty sure it was not) however when the 2 young ladys closed the entire store for no reason given when clearly it reads 10 pm on the window and Ithe website just screams lazyness and hating being at work. In the time of 7 mins to write this 6 more people got turned away. I guess they don't like money so I will take mine to a place that does.
-
January 2024 by Dayanna Tovar
I was looking at the nails and then a worker screamed at me an saying not to open the nail polish even though I didn’t even opened one I was just looking at the nails that worker was rude cause she’s assumed I was opening the nail polish and she just screamed at me
-
January 2024 by Dany
Bad customer service.
-
December 2023 by Feranmi O
I just walked in with my friend and the lady just assumed we were high school students with a very nasty attitude. Saying “no students after 3” and we told her we weren’t high school students and she was so rude about it. So we had to leave I wish I can give negative stars.
-
October 2023 by Acire Aikovlogs
When I got out the car the cashier was out side smoking a cigarette for one ! I came to return something the same cashier told me she had to get the manger to return it however he was nowhere to be found she had to ring a bell and call him to come to the front .... Literally five minutes he comes to the front with an attitude and tells me he can't return the item even though the employee that sold me the item and on the box it says you can return the item at any store ! I asked him for his name and the corporate number . I called the number he gave me and I was another business number not corporate! I then told him it's not the right number and he lied again and said that's the only number he has ! I asked for the district manger number from him and the employee they said this district managers name was Javier and they could not give me his number. I said who can I report you all to and they said they don't have a number to give me. The Manger and employee were highly disrespectful and lying about the return and would not give me any number to talk to a higher up to prevent me from reporting the incident.
-
October 2023 by Erica S.
When I got out the car the cashier was out side smoking a cigarette for one ! I came to return something the same cashier told me she had to get the manger to return it however he was nowhere to be found she had to ring a bell and call him to come to the front .... Literally five minutes he comes to the front with an attitude and tells me he can't return the item even though the employee that sold me the item and on the box it says you can return the item at any store ! I asked him for his name and the corporate number . I called the number he gave me and I was another business number not corporate! I then told him it's not the right number and he lied again and said that's the only number he has ! I asked for the district manger number from him and the employee they said this district managers name was Javier and they could not give me his number. I said who can I report you all to and they said they don't have a number to give me. The Manger and employee were highly disrespectful and lying about the return and would not give me any number to talk to a higher up to prevent me from reporting the incident. This whole incident was horrible
-
August 2023 by Caroll Inestroza
Super clean and 100% attention
-
August 2023 by Miriam Say
Horrible, they don't accept coupons, they say you pay the normal price, not coupons, like they were the owners of the store, because they put specials if they're not going to respect them ??????
-
January 2023 by Gavarrete
Your employees do not allow you to enter the phone number before charging, I told one of them that I have a phone number and he didn't even listen to me, he just put the total and printed the receipt. Many times I have bought here and they never accept that one put the cell phone number. Bad service! THEY DO NOT ACCEPT COUPONS! DO NOT COME HERE.
-
September 2022 by Tina Henderson
If I could give a zero for customer service I would for the young lady. I had a scan code. She claim it didn't work. Well, the young came over and scanned the code perfectly. I bought in my own bag. She didn't want to do that. I informed her that's your job and you will bag my items I placed on the counter! Young Lady, if you do Not want your job, let someone else who do want a job have yours! Learn humility.
-
August 2022 by Asim Aleem
Ghetto area be careful
-
August 2022 by sarmad KAYS NAIM
Good ?
-
July 2022 by Richard Stewart
The clerk was very nice
