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February 2024 by Keuna Conway
It’s ghetto there don’t waste your money the not nasty looking and they make noise all night plz don’t waste your money
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February 2024 by Monét
This has to be the dirtiest hotel I’ve ever been to in my life. If you’re okay with getting bit by bed begs this is your place to go!
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October 2023 by Yvonne Chatman
The whole staff was amazing ? helped with every needed and I hoped and pray yall get these sweet people a raise every polite hospitality is awesome at this hotel like know other promotions are well deserved
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October 2023 by Lisa GRAHAM
I am so disgusted with this Hotel and the assistant manager Caroline Ibhahe. We are paying for amenities that are not availeble for us. The air conditioner is out dated and it was blowing warm air. They brought a replacement from another room. The "sofabed"doesnt have a bed inside. The diswasher doesnt work. The elevator havent worked in 5 days and we're on the 4th floor. This is the 6th day. Still climbing 4 flights to get to my room. The oven doesnt work.To make matters worse Caroline Ibhahe "The Assistant General Manager" knowingly rented this room to me. I stated to her that I was calling corporate her response was "Corporate cant help you, because they have nothing to do with this matter.She tried to over look my double payment and tried to put us out. I had to pull up my emails to prove to her that I paid 2 times on September 15, 2023. But before she didnt listen to me. She raised her voice telling me she was gonna check me out and that I have to leave because other people was due to check in. Very insencitive and rude. This place is a dump at least management should treat guest better than this.If I could rate this place it would be below zero.
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August 2023 by William Toadvine
This little gem! Is in fact at closer look a ? DIAMOND!!! I M GOING TO ATTTEMPT TO NOT SOUND LIKE I BEING PAYED TO RATE .but seriously if your looking for a barely even trying kinda hotel keep scroling ! But if your me you and i would live here 4 EVER !!!
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August 2023 by RUTH BRAINSTORMS
It was awesome. I never thought it will be that nice, except for the people fighting.??
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August 2023 by Jerome Johnson
Rooms are dirty, hallways and elevator dirty, roaches everywhere. It's loud and smelly. The furniture is old and raggedy. There are better places to stay in the area.
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August 2023 by Renee Renee
I would never in a million years come to this place again it's horrible why would you run a business full of roaches nasty bathrooms icebox broken that was a nightmare you want never forget, this place needs a inspection asap this is not a place that needs to be open they need to throw everything away carpet new new everything and a really good exterminator to go all inside of the walls nobody going to stay there with infested roaches so nasty nasty people who don't care who just want to get paid I would Reiter pay more for a nice clean peaceful relax comfortable place with no bugs everything nice and clean smelling fresh this is so sad ? I would never run a business like that embarrassed for people to down ? your property you guys need to get it together throw away that old nasty stuff please that's scarry .
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August 2023 by Torland Wingfield
That is so sad to have people down rating your property what’s so hard about keeping that place nice and clean insects free no one want to rent a nasty dirty room I know I don’t and wouldn’t they need to be shut down report this place thanks for the reviews I do my research on everything I put one star because I will never rent from a place so nasty
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April 2023 by Tonya Herbin
Old and needs to be updated. TV is to small and carpet has stains. Shower curtain too short for the tub so the floor is constantly wet.
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January 2023 by Carl Matthews
This is a very unsanitary place there are roaches everywhere. One was even in my bed. I caught two kitchen counter , one in the restroom, and those are just the ones my phone captured , the hallways smell like old smoke and the elevator is worst. We have a pull out sofa in the room but they gave us sheets to roll up as pillows I’ll never stay here again.
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December 2022 by jefferson walker
Do NOT, i repeat DO NOT stay at this hotel. The entire Hotel is infested with roaches. They need to shut it down and have it treated intensely. The designated trash area at the end of the hall had not been tended to in zgid knows how long. Trash can was overflowing and trash was all over the floor. Just Nasty and filthy.
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September 2022 by April J
Seevice: The staff was great! Friendly, helpful and professional from checkin to checkoutLocation: situated off a busy, main artery in Houston (Westheimer), one needs to stock up with supplies, if you don't have a car. Many, restaurants in the area, but a minimum 20 minute walk or Uber it.Rooms: I have visited a few Extended Stays and this location had 1 positive was and 1 negative. POSITIVE - The kitchen set up was the best I have seen: complete stove with oven, dishwasher, etc. NEGATIVE - 6 legged, uninvited guests that I, nor my business partner had any idea, we would be sharing with. Corporate ESA needs to address.Would not have mattered if the building was brand new. Coming across roaches daily, is not the business.
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September 2022 by Rasheeda Flowers
Totally disgusting rooms are full of roaches and housekeeping never came to clean my room Manager is very rude and disrespectful yells and screams in your face The side entrances and exits are not lock causing my safety to be jeopardize people come freely in and out whenever they want to and hallways and rooms always smell like smoke Manager charges me for a deluxe room When my room is a standard overcharges every day and prices stay fluctuating A manager also sell face and skin products on the side. And always and always taking partial payments From other guest And night staff are constantly outside smoking in front of the hotel In overnight no one is never in the front you have to wait approximately 15 to 20 minutes for someone to come. Everything with This property is totally unacceptable need seriously repaired and new management
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July 2022 by Mark Whitener
Horrible Horrible Horrible service. The refrigerator handle is completely broken off. It makes a grinding noise when running and keeps getting louder. The refrigerator part does not get cold only the freezer works. I've told the front desk about the problem 2 times over 2 days. They keep giving me the run a round about getting me a correct (good) running refrigerator. I need to be in town for 2 months. I cannot & refuse to pay & stay under these conditions. I am searching to find the phone # to the regional manager.
