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February 2024 by khoa phan
Had a great time with the process and the rental car itself.
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January 2024 by Nedra Oaks
Bri, Breezy, and Jacory made sure my experience was great. They picked me up and dropped off with no problem. Great customer service. Will rent from them again. Also location was very clean
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January 2024 by Kason Twitchell
Very helpful staff and a good assortment of vehicles.
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November 2023 by baali baali
I been calling them all the day in different hours from yesterday no answersThat’s why I decided to go with a different location
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November 2023 by Kimmy S
Brianna S. Dale exhibited exceptional customer service. She was professional, friendly, knowledgeable and thorough! She made the process seamless and pleasant! Thank you so much!
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September 2023 by Tanai Winston
Worst Enterprise I have ever been to and I ALWAYS rent from Enterprise (literally rented a vehicle for 3 months just 2 months ago from Enterprise) but this location not only made it so difficult, they lied about the documents I needed while I had the valid documents the whole time. I contacted customer service and they said my documents were fine to use to rent a vehicle yet the location kept saying no?? Basically saying customer service was wrong, like what?? Not only that, but in the state of Texas if you are over 21 you no longer are required to have someone driving with you in the vehicle while holding a learners permit yet they said I did. I brought someone over the age of 21 just to satisfy and because all he had was a passport they still said no. Im telling yall now.. there are wayyyy more caring and nicer employees at Enterprise but this location is trash. Especially Breanna or however you spell her name.. she is extremely rude and doesn’t know how to speak to customers effectively.. and then said she had just got promoted to manager yet had no cards and when I looked online she wasn’t listed as a manager. I just wouldn’t recommend this place to anyone.
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September 2023 by Alberto Gutierrez
Very courteous and friendly staff both inside and out.
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September 2023 by Alicia Gonzalez
Excellent customer service. No hassles. In and out.
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August 2023 by Oscar Collins
Excellent serviceMr Andrew Roman he is a great salesman good to work with I recommend him went you want good service Thank you Sir
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July 2023 by Gordon Searl
Very helpful .Best place to rent a vehicle in Houston Texas.
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June 2023 by Yessenia C.
Would Not recommend this business. Upon arrive with the rental I had for less than 1 business day . Employee came straight to windshield stating there was a stain only he could see. I was w my husband and we could not make out what stain . Injustice never got a walk through before hand.
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May 2023 by Araceli Villanueva
Corey was great! He helped me in a timely matter, answered all my questions, and provided great customer service. I appreciate him going above and beyond to help me with my rental/insurance process.
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March 2023 by C. Alexander Higginbotham
I wish I could give this place zero stars - worst customer service ever - the manager, Murat, is a nightmare to deal with. Avoid this place at all costs.
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February 2023 by chelesa rocha
Would never recommend this place ever! They are bunch of fraudulent people. They take your money and don’t explain nada. Lie about who was spoken with all though there was multiple witness. Worst customer service manager or whatever manager who deals with customers lies for employees and is a fraud. Would give zero stars if I could. On top of that have us a car that had zero oil in it. Than told us to take it to get done and had us wait 6 hours for approval and get it done. Waste of time go to different location that’s worth your money and values you as a customer.
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February 2023 by Carlos Casram
Excellent customer service! During my rental experience, the entire management team at the Houston Broadway & Gulf Fwy. location -particularly the manager, was extremely friendly and helpful. Truly a remarkable experience, keep it up guys!
