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October 2024 by Johnnie Thomas
Jessica Roberts,
From customer satisfaction to customer delight. Excellent service before the sale and better services after. She explained so much that we did not know. She was never too busy, not to help. We have recommended her to everyone looking to buy a vehicle.
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October 2024 by Channing Coer
Not going to lie, this is probably the worst enterprise experience I’ve ever had with the company. They’re usually on point but today, me and my freshly married wife was met with some moments I cannot over look. We reserved a standard size vehicle 2 days ago traveling from Georgia and once we made it here at 8am Sunday morning, we were notified that they only had 2 cars available for us to pick from. Both cars looked out dated and run down so we were very dissatisfied before we even opened the door. The nicer of the 2 cars had a hole/rip in the driver floor board and scrapes and scratches trim the front to end of the vehicle. Also, since no standard cars was available they downsized us to a Toyota corolla. Alex did his best to help smooth over the bad experience by offering a “gas offset” but it just wasn’t good enough. This is not how we planned to drive around Houston on our honeymoon weekend. Very unhappy with the service here and the way they couldn’t resolve this issue for us. Stay at the airport. More options, better service.
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October 2024 by Abraham N
Worst dealership in town, I bought a 2019 Ram 2500 from them about two years ago. Now that I’m trying to trade my truck in, it’s getting evaluated at half the market value because enterprise FAILED to file my tittle transfer as soon as I purchased the truck from them. I was provided a carfax report and shows that my tittle is now ‘Branded No Actual Milage’. Tittle transfer was not filed till a YEAR later after purchasing the truck from them, which trigger the carfax report to not be clean because inconsistency on miles. Malcom the manager at the location has ‘attempted’ to fix it but nothing was accomplished. I am still stuck with a truck that now I worthless because this dealership again FAILED to file my tittle transfer on time. Jason the store manager assured me everything was filled correctly, and didn’t want to speak with me about the situation. I’ve taken multiple trips in person but all I get is the round around…
I am not asking for a new truck or new house all I’m asking is for ENTERPRISE to fix the issue they created. I would like for a corporate person to contact me directly, as your managers at your location can only give me the round around.
Update Oct/17
Still have not been contacted by these scammers. I’m still stuck with a vehicle that is not clear blue tittle due to their mistake. I’m still yet to hear from someone on corporate….
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October 2024 by moises sanchez
Ruben Elizondo was amazing we came in and him and the manager Malcom made the whole buying experience a breeze they were both so awesome, and I’m super happy I went to Enterprise!! :)
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October 2024 by kim brinkley
Here at enterprise car sales. They are great people. They will do their best to get you financed.
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October 2024 by Shimere Williams
super helpful, fast service.
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October 2024 by Krissy C
The car buying experience was smooth and friendly. We had a car picked out on line, made an appointment, received excellent service test driving and looking over the car and then through the purchase process. Paul was great! We love the car so far. Thank you, Enterprise!
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September 2024 by Denice Williams
Yesmine from Enterprise Car Sales Made My Vehicle buying experience smooth, she helped me sign up for Full Coverage Insurance that I can Afford. Thank you Yesmine.
P.S. Yesmine Managers were a Great Help Aswell.
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September 2024 by Chris M
Rentals were limited and one smelled of smoke
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September 2024 by Rs M
These people are idiots. I came in for someone to appraise my vehicle which I wanted to sell. They told me to come any time I showed up and some dude tells me that they guy went to pick up his kids from summer camp and won't be back. Waste of time with these people.
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September 2024 by David Rushton
Right after a Hurricane. I started at the Humble location, then was sent to the Spring location on I-45. I was passed from one salesperson to another salesperson then to another salesperson, Yasmine.
I maintained a positive attitude, due to all the drama with the destruction from the hurricane.
Yasmine was very upbeat and helpful, I’m sure she thought I was going to be a problem customer. If she did, she didn’t show it. She did everything possible to give me the right vehicle for my needs.
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September 2024 by Jeff Allen
I recently bought a truck and discovered a couple of issues with it after I got home (75 miles away). They went completely out of their way to make me happy and make the trensaction right. Most dealerships don't have this attitude. Angela, Maria and Rexx made sure I was happy and gave more than I asked for to make me a very happy customer. I recommend Enterprise Car Sales to anyone looking for a used vehicle!
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August 2024 by Julie Jackson
Ruben was professional and very knowledgeable on our purchase. Easy to talk to and explained everything. We both enjoyed ourselves at Enterprise.
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August 2024 by tiger “Midnight Green” uppercut
My guy Paul houser will do everything in his power to put you in a car
The manager was cool too very friendly hrlpful
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July 2024 by Stephen Ozan
Great selection very friendly great service
