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February 2024 by Sam
Horrible experience. Lack of customer service. Rated poor on professionalism. Place the order arrived hours later, and the order was not made yet. Waited an hour for the order to be made, when I asked how much longer to the order is gonna be ready, was asked in my desperate for the order! The most horrible experience!
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February 2024 by Racheal Angelle
I ordered for V-Day. Paid 19$ for deliver the day of and they never delivered the arrangement! I spent over 100$! Please don’t use this location!
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February 2024 by Sebastian Hitchcox
The absolute WORST! Do y’all not know how to pick up the phone!? It’s very inconsiderate to NOT answer your phones the Day BEFORE Valentine’s Day, when people are trying to check on the status of their orders. It’s crazy when I made my order the employee had no problem immediately picking up her personal phone and making me wait while she took a personal call. Terrible service! Especially for such expensive products.
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February 2024 by Jacqueline Muzo
The went above and beyond to make sure my bf received his arrangement. Great customer service, I highly recommend.
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January 2024 by Erica Ruiz
Great experience with the team and delivery!
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January 2024 by Israel lara
Good service friendly
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September 2023 by Dionne Hemphill
Had a last minute gift emergency!Called them and they TOLD me same day pick up would be 2 hours. I received a text 30 minutes later saying my order was READY. Beautifully packed!My friend was WOWED!I'll be using them again, for sure!
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August 2023 by jose perez
Inorder a box of Bananas and they where bad , call the store they saod nothing they can do , i ask for manager to call me back and they never did , they aint cheap at all i always prder edible and this has been the worse experience. From quality to costumer service from them. I have a picture from next day i order when i call them and i still have the bananas on me so they dont said im lying. Cuz aparently thats what they try to said. And no i did not eat them they are bad.
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July 2023 by Kimberly Hunter
I ordered and had delivered an arrangement($101) on 7/6 to my Mom for her 70th birthday. She called me on 7/7 after taking the plastic off & noticed most of the fruit was mushy & the strawberries had black spots & mold. Her 1st instinct was to throw the bad fruit away. I spoke with Luis Garcia only to be told she could ONLY get another arrangement if she had the actual fruit or pictures of it. I guess he wanted me to tell her to dig in the trash! For the fruit to be in that condition the very next day it was already going bad when the arrangement was made. I'm not sure if he thought either of us was lying but I have better things to do with my time but I don't have money to waste. I chose ONE star only because I had to.
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April 2023 by BLKE BB
Received a gift it was wrong chocolate but they did send me a correct box but pay more attention
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February 2023 by javier caballero
The arrangement was not event the same as the picture I was missing the grapes the pineapple and the plate was not event close to what they show
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July 2022 by Deb
The rep was very rude at this location. Advised me since the delivery attempt was unsuccessful that he was throwing my order away and I could not be refunded or pick up the order the next day. Terrible customer service
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April 2022 by Alissa Salcido
I went to pick up my free birthday gift given to me by Edible Arrangements!!!!! But ended up being charged $40 plus tax.... I had to put in my debit card info to place the order. I called the store and was given the run around and was told what I ordered wasn't the birthday box but was still given it after the fact I informed them what I was picking up. Called the so called Corporate number and was promised my refund. Still have not recieved my refund and my birthday was in February!!!
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February 2022 by Danny Nguyen
Mediocre. The strawberries were small and old. If you want to save some money, purchase the strawberries/chocolate and make it yourself
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October 2021 by Wynter Patterson
ABSOLUTELY AWFUL!! A friend of mine ordered me a fruit arrangement. It was never delivered. The “manager” Rafael Gonzalez blamed me for not answering the phone and REFUSED to redeliver or compensate for their error. He was rude and disrespectful and said my friend would need to pay for another arrangement!! I am really in disbelief on the LACK OF PROFESSIONALISM.
