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April 2024 by Jasmine T.
Discount Tire was great, per usual! Cesil was helpful and walked me through all of my options. They estimated an hour to replace two tires, but I was out in about 30 minutes. Thanks Discount Tire for providing service with a smile!!
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February 2024 by Evelyn Loera
I honestly will probably never go to any other discount tire but this location! I literally always leave happy with my services. Quickest service and professionalism ALWAYS on point!
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February 2024 by T. H.
Very good tire shop.
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February 2024 by cynthia robinson
Manager David AS @ the Briar Forest location is a man of his word, he is truly concerned about his customers, I wS really bad off 4 bad bald tires, 2 extreme, 1 with 2 nails... David worked with me and honored his price quote .I feel so blessed and safe now driving my grand baby around. Thanks to Davud and the Discount Tire family....
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February 2024 by Davis Smith
Getting Air today.1/27/24 There was a Jag in front of me and parked to talk to Sid.I got air and when I got home all my metal valve caps were gone replaced with black plastic ones with exception of the front passenger side which didn’t even have a valve cap replaced. Sad, last time I go there.Best you get out of the car since they obviously pocket your value caps.
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February 2024 by Lionel Dkhar
I recently visited Discount Tire and had the pleasure of being assisted by Kevin, one of their representatives. Kevin's expertise and friendly approach made choosing the perfect tire for my car a breeze. His exceptional customer service, coupled with a seamless process, left a lasting impression. I highly recommend Discount Tire, thanks to Kevin's outstanding assistance!
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February 2024 by Kendall Gragg
Best speedy service I've ever encountered in Houston.
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February 2024 by Irving
David has always been a joy to speak with. Any time my wife and I have any issues regarding tires, David is extremely helpful and kind. Wondeful service from the whole team! Will always return to this location for all our needs.
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February 2024 by Yamileth
David is amazing, extremely kind and helpful. Best Discount tire, exceptional customer service. Always helpful with our tires needs.
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February 2024 by miguel espinosa
Thanks for such a Profesional service, specially on days like today's weather. 100% Good!
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February 2024 by Adnan S.
I purchased 4 new Continental tires from Discount Tires 2 years ago with warranty for 3 years on all of them. I came today with a nail in my rear tire and needed help with replacement. I called prior to coming and the sales associate told me that I had warranty and it would be a free replacement. I arrive to the store and spoke to a sales associate about exactly what happened and he tells me right away that I don’t have warranty and they also don’t have the tire i need to replace and I would have to go to a different location. He tells me all of this before actually checking my tires. He goes with me to check my tires and says my tire with the nail is entirely done for and it needs replacing. He then checks my second rear tire and says that one is fine and the front two are actually good. We go back inside and he says i need to replace both tires and that they have Continental and Falken in stock LITERALLY after he told me previously they have nothing in stock. He quickly is ready to tell me price and how much it would cost me. Also I magically have warranty now for 3 years but the warranty doesn’t cover the tire because its worn out. I asked him what about the second rear tire can that be replaced and he says no because its worn out also LITERALLY when he told me before that same tire was fine. So many contradicting statements only to convince me that my tires were bad when they really weren’t and lying to me the entire time. Avoid this place at all costs.
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February 2024 by Cheryl Bell-Jones
I was just getting air in my tires. The guys had great customer service skills. Thanks,
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February 2024 by Jacky Chen
Endured a truly harrowing ordeal at this location today. The day began innocently enough—I brought my cherished MB GLC300, purchased a fresh set of tires from their store, eager to have them expertly installed. However, after an agonizing half-hour wait, the shocking revelation struck—they had shattered the wheel lock key during the installation, leaving the fragmented remnants lodged within the lug nut.Their excuses flowed freely, absolving themselves of responsibility, and then, to add insult to injury, they directed me to their supposed “best” mechanic to rectify the sheared portion. Who’s to say this mishap didn’t occur on their watch, conveniently deflecting blame?Now, not only am I burdened with the uninstalled tires’ cost, but they’ve handed me a broken key that requires replacement from the MB dealership and a lug nut conundrum beyond my own fixing capabilities. The lingering question remains: How will they step up, acknowledge their lapse, and set things right? The suspense is palpable…Additional note:Now that I got the tools, I was able to MANUALLY remove the three other lock wheel lug without any difficulties - it confirm my believe that they were the one broken the Key in the first place with improper use of tools but then trying to blame on others…
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February 2024 by Bradly Robberson
They really took care of me and made thing right
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February 2024 by Austin Habluetzel
Discount Tire helped me greatly when I had a nail in my tire and replaced it for free. Thanks Israel great job.
