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February 2024 by Denard McClairne
Their professionalism and services I hard to match today’s climate of commerce! Whether in person or on the phone, you’re going to receive quality service at this location. Thanks JELANI!
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February 2024 by Shay Davis
Felipe assisted me upon arrival for an alignment service. I was in and out. Great customer service!
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January 2024 by Michelle M.
Opens at 8a officially. They came out early and I'm paid, tire replaced, and driving out at 8a!! Shout out to Hunter & Jordan for a great experience.
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January 2024 by Gladys Wiggins
Always good costumer service!
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January 2024 by Tomeka Hayworth
Very friendly staff, they're always busy but I was able to get my tire replaced under warranty on a walk in, in less than one hour! best service I've seen in a Discount Tire!
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January 2024 by winky do winky diddle
I love these guys. They are always so professional and courteous.
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January 2024 by mikeinbox
If I pay for a tire pressure monitor, I expect that tire pressure monitor to work.
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January 2024 by Murkedbymarx (murkedbymarx)
have yet to have an issue here. gotten 4 sets of tires here twice now.
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January 2024 by Lah Lah
All the guys are super polite, professional and knowledgeable. Customer service is on point. They even helped me with something that had nothing to do with my tire
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January 2024 by Sam
Mike G is the bright spot at this location. Thank you for embodying leadership, class, knowledge, customer service, forthrightness, professionalism, and going above and beyond the call of duty to get me in the right set of tires. You are an asset to the broader vision and mission of your team. You’ve regained my faith in humanity, business, and have made me a long term customer. Hunter was extremely helpful and knowledgeable as well. Godspeed ?
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January 2024 by John Kepner
I've been coming here for ~ 3 years and always have high quality service and advice. Most recently the tire light was coming on my dash and the technician showed grit and expertise tracking down the problem. Once I did NOT take their advice to replace the old spare when I purchased 4 new tires and it costs me more later on when I had to replace it. Despite being a high volume chain, they seem to always provide high quality service from people that certainly look like they are doing their best to serve me right.
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January 2024 by Willie Winfree
Excellent service I was able to have my concerns addressed promptly staff was very attentive and professional.
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January 2024 by Doo Dirty
They did Tire rotation, balancing and alignment. I ended up with missing center caps. When I called up to report, I was told upfront that it fell off the street. Well, had the mechanic who did those services did properly re-attach my center caps and been not careless and did no shortcuts for a quick turnaround (place was quite full that day), I am sure my wheel parts are still intact. It's a small thing but I am trying all I can to preserve the original content of my cars or else I'll end up buying worthless and costly replacement pieces because of their thoughtlessness. I will never recommend this branch in 10700 Westheimer Rd Houston, TX 77042-3404 or you may end up spending more to replace your wheel parts that I will say will not end on other side of the fence or will not end up in e-Bay. But you may end spending more than you should just to replace the parts the mechanics suddenly forgot to re-attach properly. advertently or inadvertently misplaced tire parts. I paid their services just for them to lose my center wheel cap. WILL NEVER RECOMMEND.
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December 2023 by Mimi M.
I have experienced very friendly and professional services. Great teamwork. I would say this is the best location in Houston. Highly recommend.
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December 2023 by B W
Just a FAIR warning to future customers using Discount Tire at this location.....I have used many Discount Tires in the past. Since I moved closer to here, I have been using this location more.Unfortunately, even though my tires have warranty. I was not PRO-rated for the wear of the tire. I kept repeating this to remind the service guy at the front counter. When I went back home to look at my receipt, I see that the receipt does not show any PRO-rated discount on my new purchase of tires I bought from Discount Tires.I am reluctant to write bad reviews but this is BAD CUSTOMER SERVICE when I repetitively remind the sales person to pro-rate my tires and did not get the warranty for it.