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March 2024 by Jackson G.
Absolute amazing customer service all around, Super fast friendly and professional, seems like a great work environment also, got everything I needed at a great price
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February 2024 by Kyle Y.
Came in on Saturday and told me 3-4 hour wait to fix a tire. This place is so mismanaged that they make you wait 3-4 hours for a simple tire repair. Brand new tires that got a screw in it which I'm sure they get a lot of. They should have couple guys just doing these repairs as I could have changed every tire in the parking lot in 3-4 hour let alone they have 20+ people working here. Made an appointment to come back and still took over an hour with an appointment to fix a screw in my tire. Management - if you read this please fix your business practices as I will not be coming back until you learn to manage your inefficiencies. Have only used discount tires in the past and this location just ruined it for me. @lisa the link doesn't work otherwise I would be happy to help you all out.
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February 2024 by HOMERO ESTRADA
Excellent service,all crew are friendly....was a pleasure my visit...thanks all of you
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February 2024 by Melissa Humphreys
I know I’m a grown adult but I still loved watching them changing my tires from the window and they did a really great job!! Thank you guys sooo much!!!
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February 2024 by R
The manager chris was amazing. Took care of me quickly! Highly reccomend!
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February 2024 by Heather Galloway
This is a great location, fast and friendly!! Someone needs to put Teddy on a commercial, he's a star ✨
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January 2024 by Matthew Johnson
Great service! Was told it would take 2hrs to get truck in to fix nail in tire. They got me out in about 45 minutes. The crew was very nice.
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January 2024 by Lorina Kriss
I stopped by today to put air in one tire. I pulled into the parking lot instead of into the life for air. An employee walked to my car and I explained why I was there. He glanced at my tire and said oh, your tire is destroyed. I was shocked and he said yeah, but then asked me to turn my wheel to the right. He then looked at the rest of my tire and proceeded to tell me they were a 3 and 4. He said it’s recommended that I replace my tires. I was not interested in replacing them today. He asked why, what is keeping me from getting tires today. I was not ready and just wanted air. He pointed to where I the line was. I wait, I get up to the front of the line and I tell the employee that I just need air in the front passenger tire and pointed to it. I waited and he came around and said all done. I drove off and my tire light was still on, I check my app the tire pressure did not change but the back passenger pressure changed. They put air in the wrong dang tire. It really wasn’t that difficult. Not only are they trying to get you to spend money but they don’t put air in the right tires! Never again!!!
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January 2024 by Miao Miao
Customer service is the SUPERB level at this location. I came in before 8am. The door had already opened. There were about 6 clients ahead of me. With tire inspections and replacement, I was able to get out of here at 8:38! Keep in mind, this is a cold day for houston at below 30F. As I walked in the front door, a service tech held the door for me 15 feet out! Staff here are very polite and friendly. I honestly wanting to find out what is their training courses! Very impressive. This is my second visit to this location.
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January 2024 by JC V
Great! Made appointment online for a set of new tires in and out 45 min. Staff was great. This place is really busy but still took care of me properly. IMO.
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January 2024 by jedward
Good service, quick in-n-out, no wasted time, efficient.
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January 2024 by Kierra Pickens
BE AWARE OF CAR DAMAGEI noticed that one of the representatives hit my car while driving so I reported the damages even before leaving the parking lot. I ended up speaking to the manager Kris who assured me that Discount tire would file a claim and cover the damages. They disputed liability and covered nothing. Check your car before leaving the lot.
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January 2024 by karan Patel
Chris was really helpful
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January 2024 by Christine Hanner
I always get great service here. Friendly staff clean location can't say enough good things about them. I especially love the free air check.
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January 2024 by Greg McNew
Great tires, great service, great price, and great people. What more could you ask for?
