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February 2024 by S S
Have been here for service twice in about a span of a year. The first time was to repair a flat, and luckily they were able to just plug it and not replace the whole tire. About a year later, I came in for another flat, and was told the tread on my tires was worn enough I should consider replacing them all, which I did. They were the original factory tires and I was nearly at 30k miles, which is about as long as many factory tires last, apparently, according to a quick Google search. So, in both instances, I feel I received honest service with no unnecessary upselling. Staff have always been friendly and attentive. As long as they keep this up, I will be returning whenever I need tire service.
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February 2024 by Carrie Sumners
Bronson at Discount Tire deserves a raise! Me and my husband urgently needed a tire replaced to make a drive out to be with a dying family member. Bronson got us taken care of very quickly, and with kindness. It was truly appreciated. THANK YOU BRONSON!!!!
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February 2024 by Matty Smith
Billy was great! Nice crew of people and very quick
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February 2024 by Merrell Hughes
I wish they would inflate your new tires to the correct recommended pressure before you leave their facility. Makes me wonder if they are really tire experts.
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February 2024 by meggs nbacon
Discount tire is the only place I will go to for my tires. They have consistently done a great job. ? Thank you guys !
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February 2024 by reedie allen
Excellent customer service
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January 2024 by jadababy Taylor
The worse discount tire I’ve ever been to and I’ve been a long term customer. Customer service was horrible. They tried to triple charge me because they didn’t know what they were doing. Worse experience ever. Never go to this location! From beginning to end.
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January 2024 by Enya Arriaga
I always go to DT for any of my tire needs & everywhere I go I get great service, but the Kirby location has really stood out to me!It always causes an inconvenience to purchase a new tire since it’s something you don’t always expect, however Billy really came through with top notch service & took care of my needs in the quickest & most efficient way possible. Really turned my day around & feel much safer now knowing I was in good hands & the issue was resolved seamlessly.10s all across the board.
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January 2024 by Tom Roberts
This place takes no care of you or your car. Took my car in for new tires and they needed the car for 7 hours all because they sold me tires that weren’t in stock. They never told me, I had to call and ask what the hold up was. Then when they did find some tires, they scratched the hell out of BOTH rims. If you care about your car I would never come here. Waste of time and money just so they and make your car look like trash
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January 2024 by Richard Dolphin
This place is fantastic. They replace my valve stem for FREE
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January 2024 by Rigoberto Zavala
It is that time again for tire rotation & rebalance. I was checked in by Lauren. She was helpful and knowledgeable about the overall health of my tires. Thanks for helping me make my experience at Discount Tire a great one! ?
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January 2024 by Jenna Haskell
if i could rate no stars i would. Evan lied to me about my place in line and then so did Cody. There was two cars being worked on but i was behind 6? that doesnt make sense. I waited to get my air in my tires and it took literally 30 minutes. I explained that I have a sick child in my car & they did not seem to care. I needed the air put in because my tires were seriously low. Nathan was very rude. -10/10
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January 2024 by Calvin Williams
Removed a nail and repaired a tire for me at no charge! Love it!
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January 2024 by Glynn Dunn
Less than a week since I bought new tires, hit something on the road and ruined one... easy peasy, headed to the nearest Discount Tire... met the nicest service writer, Deldon took great care of us.... replaced the tire... we always, always get the road hazard.The wife gave me the ride in her low air warning came on... ended up putting a new set of tires on her vehicle. Amazing service, good prices and they are everywhere we are. Love Discount Tire another great location!
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January 2024 by Tamara Sperry
I’m supposed to be due for a tire rotation, but this is what I love about Discount Tire. They said tread has all worn evenly so give it another couple thousand miles. I’ve received 45 minutes to an hour back to my day. I am forever a Discount Tire fan!!!
