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February 2024 by Bryan
This Dior location handled my shopping for a wedding band great. I had multiple appointments and even a ring shipped in to try. Each step of the way Savanah was responsive. Employees even recognized us on each visit, which was a nice touch.
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January 2024 by Laura Godwin
Vincent is fabulous! Helped me when corporate never returned my call or my request for an appointment. Vincent helped me exchange my coat and with the purchase of my shoes. Will definitely ONLY work with him from now on.
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December 2023 by Andrew Bhagyam
Talal is bomb, ask for him.
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December 2023 by Rare R.
I've shopped in store here a few times. I love that it's a straight line from valet to Dior. It makes shopping much easier. My first time ordering in store I was greeted and given champagne by a make SA. I was shopping for new heels and decided on the classic black sling backs. My second time I received an email about the Rani Pink collection for this past summer and was in love with the vibrant pink! I saw sandals and a sarong that I wanted. I scheduled my in person appointment which I regretted. Once I came into the store I was greeted. Jasmine brought out a light pink sarong and matching sandals. This was not the Rani Pink new collection. I was so exited I didn't realize until I went home and checked online. The next day I rescheduled an appointment online and Farrah was able to help get me the right set. I love the Rani pink sarong and sandals so much. The perfect color for summer! I just find it weird I specifically set an appointment for two items and then she brings out the wrong one. Which ended up being more hmmm interesting.
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December 2023 by Rose’s cooking and beyond
"I absolutely love wearing Dior; their fashion is both elegant and timeless. Talal, the helper at the Dior store, has been incredibly attentive and knowledgeable, making my shopping experience truly enjoyable." His name is Talal
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September 2023 by Amy Tran
Poor customer service, limited selection of products. Had to wait outside for 10 mins on a Tuesday afternoon in this hot miserable houston heat when there were only 4 customers inside….the store associate was not pleasant to deal with. She seemed almost bothered to help answer our questions or even help assist us with products we were looking for. Too much attitude for someone just working as a sales associate. Will just end up buying what I want online instead.
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August 2023 by Jane Emmert
Very rude customer service, the time I enter the store, I have been spying by few employees , I met a black tall guy SA, when I was take a look of the bags, this employee shouting at me and claims me that I mass all the bags in the location, and ask m me do not to touch bags, only he can wearing gloves to touch the bag. That’s hilarious. Dallas location SA very polite and friendly, poorly management at Houston location!
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July 2023 by Megan Fast
Very rude customer service. Felt watched and couldn’t enjoy the store.
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May 2023 by Ozzy
Snooty employees that didn’t even bat an eye to offer to help upon our entry into the store. We had to go seek and find any staff all the way at the back of the store to help us find a product.A shorter lady there is rude and will try and push you out of the store if you don’t fit her client profile “look.”
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April 2023 by Genesis G.
Unfortunately the rumors are true. This experience was mediocre. The greeter or security person was kinder than the SA. There was a sweet SA that offered us drinks that our SA did not do. She brought the sandals, but was dismissive. We tried on the shoes, they weren't in stock, but she didn't offer us to order them. I'm ordering them MYSELF online. The SA was a very short Asian female (I'm a short hispanic female). She didn't even tell us her name, not welcoming. Incredibly dissatisfied.
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April 2023 by Blake Star
What more can I say about this place. I love it, but my wallet hates it here. ?Make sure to ask for Gustavo. Helped me find exactly what I was looking for. In fact almost everyone in the store was super helpful & gave great service. They definitely know how to treat people.
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March 2023 by Chicka Chica
Love this location! My SA Amber is THE BEST! All the staff is super nice and helpful.
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December 2022 by Chloe V.
Extremely love this place. Staffs are very attentive and helpful. I came to this location for the very first time and love it. Maya is my sale person and she's Soo sweet. She always busy but still managed to help me. Thank you and beside her every one here is very help as well.
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October 2022 by Cindy L.
I had a really wonderful time here, especially with sales associate Talal. He was really, kind, knowledgeable, and helpful!I didn’t have any issues with the security guard, who was really courteous. The service appears to be one-on-one so if someone is helping someone else, you may need to wait outside or go shopping around somewhere else before returning.
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September 2022 by Karyn P.
I came in last week to find a gift for a friend after having been at the galleria for two hours and finding nothing that I liked. The person helping me, her name was Savanah Deng. She was just so sweet and patient. I am such an indecisive person and I had her pull out several different options and she did it with zero annoyance and made sure I was happy with what I got before I left. And just yesterday she sent me a sweet follow up text to ask how my friend liked her gift and thanked me for coming in. I just adore her and will definitely come back to do my shopping at Dior with her. Thank you again for your kindness and patience!
