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March 2024 by Kalay W.
Employees and the manager in women's department made blatant misrepresentations about returning merchandise. I spoke with customer service who fully contradicted their statements. I will not be shopping at Dillards ever again. In a world filled with online shopping, the store employees need to reflect the company's policy. Get on the level of Nordstrom, Saks and Neiman's. Frankly, I would not be surprised if Dillards is the next to falter and liquidate, even before Macys - which has its online shopping plans and policies in order. Do better.
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February 2024 by Melissa O.
I used to love Dillards. I have not been in about 5 years and was so disappointed when I went. It was a horrible shopping experience. I went for a purse and sunglasses. Everything was locked up. How can you try on sunglasses when you cannot look in the mirror. No one was there to unlock any of them - So I moved on to purses. Same thing. How can i know if i want the purse if i cannot try it on my shoulder. There are not enough sales people to have the store on lock down. I would have bought both- Sadly- Left and purchased elsewhere..
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February 2024 by King Loo
Great store. Associates experienced. Great service and knowledge. Clean safe. Has armed police at night
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February 2024 by Lucilla Y.
I was walking by the Shiseido counter at the Dillard's Memorial City Mall and was greeted by Darein Alsallaq on 1/29/2024. She explained what I needed for skin care, and she answered all my questions in a professional manner. She was kind, patience, and knowledgeable. I was very impressed by her presentation. I'll return soon to purchase the skin care products recommended by Darein Alsallaq. She is an outstanding employee that should be recognized.
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January 2024 by Sugarie Jackson (Margco)
Amazing! This store has everything you need and want!
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January 2024 by shagui shagui
Everything is nice but it is not within my reach, everything is still expensive
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January 2024 by Victoria Izmalkova
10/10 clean store, attentive and friendly employeesClean and renovated bathroomsYou don’t have a feeling that the department stores are dying in the e-commerce generations
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January 2024 by Jose Ayala
Very nice stuff
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January 2024 by Joel Lazo
Dillard's Memorial City Mall Elevator Houston, TX
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January 2024 by Suroor Aldhalemi
I’m always amazed of their products, if you have a unique taste, this is your place
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January 2024 by Crystal Reyes
Had a lady racially profile us. Told us we couldn’t walk around anywhere else around the store before we paid for the stuff we had in our hand from the kids section. Never heard of that policy? And this was after she asked me like 5 different questions.
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January 2024 by Phuong Tan Nguyen
Good products but at high prices
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January 2024 by Andrea Danchak
Found everything I needed. Good customer service service. Best Dillard’s I have been to!
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January 2024 by Sara S
Good selection of plus size but not what I needed. Lots of formals in all sizes!
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January 2024 by Mario Ivan Morán Garzón
Good store with a variety of items.
