-
January 2024 by Trucker Man
I couldn't be more impressed with Laszlo. I had actually found a car through the carfax website that was being sold by Private club motors, well that car was actually already sold Laszlo informed me by phone I then told him what I was looking for and didn't think anything else of it. Well two months passed since that day today he calls to let me know he found a well cared for GTI. While I'm no longer in the market, his customer service is top notch. Thank you.
-
January 2024 by Samuel Pearson
Liars, poor work ethic, time wasters!!!! Men lie; women lie however numbers don’t so now I provide you with FACTS!!! Since November of 2023 I been taking my time shopping for a specific car I been interested in, a 2019 BMW 750 with low mileage. By the numbers I received 13 phone calls, 11 emails and 9 text messages until recently at the beginning of January 2024. In particular, in the last 48hrs I received 7 text messages, 6 phone calls and 4 emails regarding the car of my choice. I set the appointment up for 6:00pm after work(Houston traffic from Greenspoint) on Jan 23. I arrived at 5:56pm and was told they were in the middle of closing with another customer and would be with me shortly. Keep in mind they called and texted me all day regarding my appointment and that the car would be ready for viewing(let the lies began). Car and associate wasn’t ready upon my arrival and I was immediately asked do I want to see other cars—(lie number 2, I told you what I wanted and didn’t ask for anything else so why offer.) The kid (sales guy from Iran 22years old) then said wait here while I bring your car around to be looked at. The lies are starting to spew now then he said “sorry the car is missing the front windshield and the tech had to put it together” and then had the nerve to offer me water, which I declined. Keep in mind it’s 6:20 and still no sign of the car yet. I waited an additional 10 more minutes and walked out without seeing or speaking to anyone at 6:30pm sharp. Keep in mind they wasted my time, travel, gas and most importantly my energy for a car that didn’t have a windshield and wasn’t ready. If I could give this company zero stars it would be more fitting than 1 star. Poor professionalism, poor time management, zero priority for the customer is the least I could say. You would think if someone is spending up to 34k they would be prompt but most importantly have the car ready to be viewed. Don’t do business here; they are a waste of time!!! To my military veterans and any decent person run in the opposite direction as this company does not value our service and time.Feel free to contact me however you didn’t bother to call or text when I left at 6:30pm sharp yesterday to issue an apology for your POOR SERVICE. You have my number and email but I fear your business is cowardly based and mostly do this to your BLACK CUSTOMERS only!!! I’m Samuel Pearson, the black guy you let sit for 30min whom didnt see the car you said you had, and wasted my time and gas with a confirmed appointment!!! I’m glad I didn’t waste my money with scammers and liars!!! Don’t do business here!!! You about to be social media famous next!!!P.S.: Take Chic fil a training classes on how to treat customers and don’t waste others time would be my advice.
-
January 2024 by Ryan Cook
The staff was very helpful and made the process quick and easy. Car was priced right with low mileage! Definitely recommend if you're looking to buy a vehicle! Thank you Hayat! ?
-
January 2024 by Jonathan Kelly
So far they are okay with me, we had some beginning kinks but I must say they took care of it. Very proud so far of my purchase so I’ll say I highly recommend them. Lazlo & Val are the best. Secured financing with a lender who told me no, they must be magicians, please go out and give them a try??
-
January 2024 by Esdra Quintero D'León
I had an exceptional experience with Shawn, the car salesman. His expertise and negotiation skills secured me a fantastic deal. Shawn's friendly demeanor and dedication to customer satisfaction made the entire car-buying process seamless and enjoyable. He made a lot of exemptions for me highly recommend him for anyone seeking a reliable and trustworthy car-buying experience. Love it definitely buying another car from here. THANK YOU SHAWNN!!!
-
December 2023 by Dee Muir
We had a great experience buying a car here! Laszlo, was fantastic - knows so much about all kinds of cars, a truly helpful salesman, allowed us to navigate the buying process on our timeframe. Would absolutely work with him again! Location is easy to access, sales room is clean and comfortable. Everyone we encountered was very professional. Oh, and we are LOVING the car!
-
November 2023 by Andrew Tang
Great customer service and also very quick and easy. The car sold has been taken care of beautiful and from my experience feels like brand new! They even offered to take and edit personal pictures for me after the purchase! Will definitely be telling my friends and family.
-
November 2023 by Thien Tran
I recently purchased a car here. The salesman very nice and very helpful. Dont remember his name, but he is outstanding.
-
October 2023 by Julio Valdovinos
Had a great experience buying a 2017 Tesla Model S from this dealership on October 2023. Shazmeen was great helping me out with all documentation needed and test driving the Tesla. She listened to all my concerns and questions and actually answered them instead of “dodging” them like other sales people. I asked her for the inspection report for the car, separate from carfax, and she gladly got it for me. And yes the inspection report was dated and matched the Tesla’s info. Mr. Shehroze Dawra it was a pleasure speaking with you. From helping me adjust down payment, monthly payment and interest rate he did a great job getting me financed. To top it off, it was already 9pm and he still had the professionalism and politeness to give us a full run down of all the Tesla’s features. From simple functions like infotainment use to self driving capabilities of the car. All in all I give them a 10 out of 10. I see the mixed reviews on here but my personal experience with Private Club Motors was great and has earned my repeat business.
-
October 2023 by Pin Wu
Great experience with Private Club Motors and everyone I dealt with here, especially Laszlo who helped my purchase from start to finish.I found this dealership via Cargurus. I was skeptical at first because the reviews are mixed about this place (both on Cargurus and on Google Maps). Later I learned that the current team was moved from Katy in 2020, and the reviews online (before 2019) were not referring to the current management, as some negative reviews were commenting on the previous shop, even though the location was the same.I appreciate how Laszlo had demonstrated erudite understanding of the vehicle of interest and provided thorough presentations of the intricate details of the infotainment system. He was responsive and professional the whole time, and understood my concerns well. Great personal skills and communication expertise!This team deserves the compliment and credit for accommodating the customers and identifying vehicles of market demand. It is understandable that each vehicle and sale may be different (since no used cars are the same), but the service and hospitality here are consistent. Great dealership!
-
October 2023 by Isaiah C.
DO NOT BUY from this company. They sold me a 2022 Honda civic and claimed no damages and clean title. 20 days in my car doesn't work and am out 2k in issues with the car. This company is a bunch of scammers and wills do anything to get your name on a contract. Do NOT buy from them. Val and Shaun are the finance manager and salesman that do the scamming. Do not buy off of offer up either. Scam scam scam
-
August 2023 by William Planter lll
This place is a joke. I sent an offer for a car, which they "Private Club Motors" accepted. I asked the salesman multiple times if they accepted the offer I sent and he told me YES. The car I was looking at had a check engine light that was not disclosed in the car's description, they did say the sunroof was inoperable but not that the screen was hanging down in driver's compartment, and they changed the financing from $305 a month to $568 a month. When I asked the salesman about the sunroof screen hanging down he told me that it was dumb to have a sunroof in Houston because it was so hot..I guess if you like dealing with the typical "used car salesman" approach to buying a car, then this is the place for you. It's unfortunate these places still exist.
-
July 2023 by Colby S.
I recently purchased a 2020 BMW from Private Club Motors and Shazmeen made the process as simple as possible from start to finishing. He did everything he said he was going to do which was getting us in the car that we wanted. He was very professional and communicative. I highly recommend this dealership.
-
July 2023 by Z.S. Detailers
Honestly, I'm glad I came down to this dealership! They had a great selection of cars to choose from and they even had exotic cars right at the entrance of the building!! It was so nice to look at each car up close and be able to have any questions that you had answered by their team. Make sure you ask for Zain when you go in, he was the one that helped me through the whole process and got me in and out with a car as fast as possible!
-
July 2023 by Zayna
Everyone should definitely add private club motors to their list of dealerships to check out before making their decision. I went in there just to see, never been instead of their building until 3 days ago and WOW! The place is super clean, nice, spacious, and inviting. I liked how helpful the team was as well. My sales person (Zain) was super nice and helpful. He was not once pushy or rude about me asking tons of questions. If anything he reassured me before I can even ask some of y questions. Loved my experience here and would definitely recommend also buying a car from them!
