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September 2024 by Kendle P
William Moore is excellent. He looked up my extended warranty (as I have asked many times from others) and told me the TPMS is covered by my warranty whereas someone else told me I’d have to pay per sensor replacement
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September 2024 by Shelley English
I know every time I come into this dealership they take real good care of me. None is very knowledgeable. Thanks Harry
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September 2024 by Patricia Ganim
Saad in the service department was so friendly and helpful
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September 2024 by Inbal Ben avrahama
I recently worked with Saad for my Cadillac service, and I couldn't be more pleased. From start to finish, Saad was professional, knowledgeable, and extremely helpful. He kept me updated throughout the process, explained everything in detail, and ensured my car was in top shape. His attention to detail and commitment to customer satisfaction really stood out. I highly recommend Saad to anyone looking for excellent service and a smooth, hassle-free experience!
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September 2024 by Smith
Thank you for your Great service
Thank you for all crew, and specially
Mr. Sadd
His Service great job thank you so much
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September 2024 by Leonard Bustos
Gonzalo was very professional and courteous.
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September 2024 by Bree Delphin
The customer service I received from Saadillac (Saad). Was exceptional. He is on top of things and gets things then.
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September 2024 by Garrett
Mickeal was extremely knowledgeable and professional. My experience with this organization was seamless from start to finish. If you'd like an accommodating environment with professionalism as a core value you need to visit, ask for Mickeal.
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September 2024 by Ken Carona
Arrived early for appointment but they got started on my oil change anyway. In and out in about 2 hrs. Excellent service.
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September 2024 by Quinton C
Great service today. Especially with Sa
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September 2024 by Ann Taylor
Had a terrible experience with this dealership and Ray, a service advisor last year. Mr. Hill, the Service Mgr., in turn, corrected the errors on my paperwork . He stated that he was including on my file that my next oil change would be a consolation for the bad experience.
After I posted my experience on Goggle, the Manager of the dealership called to ask if I would remove the post. He offered a storeroom detailing. I called several days ago, but was told Mr. Hill
no longer works there. I left a message for Jason. After not getting a call several days ago, I called again…. no returned call.
Reading some of the negative reviews, I’m not surprised.
WARNING: If a dealership staff does not keep their WORD, you can best believe they will not stand behind the vehicles or repairs.
HONESTY is an important quality of a dealership, but not this place.
Just think , I was considering trading in & buying another car. Well…this dealership has not earned my trust. BUY a your own RISK.
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September 2024 by Steven Bonton
Completely satisfied their service each time I go there. Staff are very courteous.
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September 2024 by Robert Miller
My service representative was very helpful and professional. Made sure that my car needs was taken care of and that I was comfortable.
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September 2024 by vdubman Smith
Service guy was awesome and met all my needs with my car. BIG THANKS.
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September 2024 by Richard Canavan
I've taken my Vehicle to Bayway 3 times since I relocated to the area. 1st visit was ro have a little Body Work done as someone decided to push a shopping cart into. MJ (Service advisor) got it in and repaired to perfection. 2nd visit was for it's first service although small, outstanding Customer Service by MJ. On this most recent visit, Harry is my Service advisor. Spoke to him yesterday, 09/04/2024, explained the issue, brought it in today, Issue was repaired and was out of there within 1 hour. Harry was awesome. Customer Service was again outstanding from Harry and the rest of the Bayway staff I came into contact with. Thank you.
