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July 2024 by Sakina Attaar
I called Nicole to see if they had a medication in stock I needed same day. She checked the physical stocks they had, checked other nearby CVS pharmacies and called the other CVS pharmacists so I could get part of prescription filled at one pharmacy and then her CVS pharmacy to complete the full script. She went above and beyond getting me what I needed and I really appreciate it as they are busy and work through in person customers, providers calling in scripts, drive through customers, all at once. She was helpful and kind to other customers as well while I was there, working on solutions and encouraging and reviewing how to take medications exactly instead of rushing.
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July 2024 by Paolo T
Now you can’t even talk to a pharmacist, they managed for you to leave a voicemail. I guess they were serving customers too fast otherwise…. Speechless.
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June 2024 by Penny Smith
Very efficient and friendly staff.
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May 2024 by Rebecca Tristan
Love the staff especially Nicole the pharmacist.
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January 2024 by Nikita Moore
If the pharmacy doesn’t open until the pharmacist arrives, please remove open @ 830am from the sign! It’s an inconvenience that I’ve been to this location three times this morning! It’s after 10am.. the fact that I have to come back to pick up a prescription that was ready yesterday has definitely ticked me off .. find another pharmacist if the current one can’t be on time for the pharmacy hours in my opinion.. this unacceptable .. terrible customer service ..
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September 2023 by Viri Chavez
I was just there around 3:00 pm to pick up a rx for my daughter and I was told it was out of stock so it would be delayed unless I chose to go to another CVS and fill it which I agreed. When I call the other CVS they tell me they can fill it there but since this location still shows as they are working on it I would have to call them to cancel it(which is what I told them in person that I would go elsewhere) Im trying to call and I have been on hold for 1 hr. that is pretty ridiculous. I guess now I am heading back over to tell them again to cancel it. This location needs to be more efficient
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September 2023 by Mizz FeFe
Nonchalant Phymacy staff . However I did ask in a nice way when the medication be in stock .She replied I can’t tell you that !!! Please tell me where and who are giving these so call techs license. Again what they do not know is who they could be talking too…..durning that time .. It’s alright because you have learn to be kind to bitter people cause they need it most ..
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August 2023 by Bruce Phillippi
Cvs blows never again
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August 2023 by Sabrina Doctor
Pharmacist Nicole is very professional & friendly !I was saddened to learn the retail part of CVS / Fallbrook & West will be closing August 2,2023.It was so convenient to pick up medications and anything else you may need without making a second trip to another store .However , the pharmacy will be able to expand and acquire a set up for mental health services which is greatly needed in this area .
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June 2023 by Brittany McCool
From out of town, made getting our scripts easy and pickup through drive thru wasn't bad at all, it was a win for me because I didn't have to get my two littles out to get it ! Thanks!
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May 2023 by ADAM ALANI
I am writing to express my disappointment with your employee's behavior at your location 04983 last night. When I was there to send money via Money Gram, the employee lied to me when she said we don't send cash at night and denied service with no reason, and made a rude comment when I asked her why today. She said,'' A lot of scammers hit this location'' ?? that was unprofessional and unacceptable. I understand from her behavior that she was profiling customers and engaging in racist behavior.As a loyal customer, I am incredibly disappointed with the treatment I received at your establishment. It is unacceptable for employees to engage in this behavior, and I urge you to take appropriate action to prevent this from happening in the future.I hope you will thoroughly investigate this incident and take the necessary steps to ensure your customers are treated respectfully and professionally.
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September 2022 by LaLa Pear
This place has the worst customer service. The Hispanic lady always has a bad attitude. You walk in happy and end up leaving irritated. Sad
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August 2022 by Inayves f. Luis
Terrible, they don't serve you well, they don't know where anything is and it's hard for them to answer a question. Terrible service, they are not professionals.
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August 2022 by Tom H.
every month these idiots come up with a different reason why they can't fill my prescription...go anywhere but here... they treat you like a criminal...patience wearing thin...
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July 2022 by Todd Outlaw
Well the Pharmacist is awesome and his entire team rock. The only problem is they need more help. All are very friendly, knowledgeable, and patient. Please remember my fellow customers that the drive thur is for quickly picking up your meds and not discussing problems. Go inside if you need a conversation, please.
