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June 2024 by Thomas Morgan
Best CVS I have ever been to
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June 2024 by Meagan H.
This location was fully stocked and very clean! This isn’t my normal store, I stopped in while passing through the area. The manager on duty at the time and the sales associate both helped me throughout my shopping and were extremely nice!! Very knowledgeable and was ready to help at any moment. Highly recommend this location. Came in around 7:30pm on a Saturday. They’ve made me consider going out of my way for this location.
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June 2024 by Rai Farris
This store has the worst customer service ever. I would not continue to visit. I have been to other CVS stores and it was a pleasant experience. I felt as if I did not get my problem resolved and will seek further help concerning this matter.
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June 2024 by Phyllis Kolnick
The gentleman at CVS on Sage Road and Richmond was so helpful and polite. I hope he is recognized as a wonderful member of CVS staff .
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May 2024 by Leonel Munive
the light skinned black lady with bad skin who works overnight is extremely rude.
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April 2024 by Unike Love
They refuse to open the customer restroom to a customer under store hours
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April 2024 by Colleen
Awful and angry woman working here. Was interrogating me about the coupons that were cut from my receipt saying she wouldn't do a return, as if the computer system doesn't factor those in, and anyone hangs onto a mile long receipt. She then tried to claim I had to go to the original store, even though they sold that product on site (which i had to prove). Each excuse she tried to make, I pointed out the flaw, until she finally she outright refused my unopened return and I left without making the purchase I had planned.
Found the purchases cheaper at Walmart.
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April 2024 by Janet Hughes
Expensive. HEB prices are much better
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March 2024 by Irealla Real Life
Great deal from download on the app. Great customer service
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February 2024 by Brandon R
While I was at the pharmacy, I asked the pharmacy tech where is your restroom located? She tells me to go to the front to have one of the Personnel upfront open the bathroom for me. The personnel upfront says that their restroom is down and they’ve been going next-door to the Valero gas station. Someone is lying.
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February 2024 by Poindexter
They aren’t always 24hrs and the light skinned black lady with the bad skin working overnight is extremely rude.
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February 2024 by Jenny Sosa
Needed some OTC medication past midnight and this store was conventionally the closest open store to me. It shows up as 24 hours, but when I showed up the doors were locked. Employees were moving around the store without acknowledging the line of people outside wondering if the store was open.After reading other reviews (and wasting my time) it seems like the doors are always locked after hours. Management should notify customers by posting a paper on the door or something.
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January 2024 by Herman Wright
I visited the store on Friday last week. As you can see in the picture that I provided that it says it's open 24 hours. I stopped early in the morning in order to make a purchase and the two young ladies that were there refused to let me in. I've passed through there on many occasions but never really paid attention that it was open 24 hours. I had visited the store Wednesday of that same week and the gentleman that was there let me in without any problems. Friday however there was a different response. I knocked on the door a few different times and they looked up and saw me. One young lady waved me off as if I was nothing to her. The other young woman whose picture I provided, yelled that we're the only two people in here. It makes no sense to me to be concerned about your safety and provide that information. I am assuming safety is why they did not let me in. Maybe because I didn't have my uniform shirt that day. I guess my oversized work vehicle wasn't enough. I'd hate to think it was anything else. I would love to understand why the restrooms are always out of order also. That's a different story. Maybe I need to find out when the young man works so I can visit the store only on those days. I would love to see what options you can provide. Maybe if the store is open 24 hours it should be open 24 hours.
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December 2023 by Winona “Nona” Moore
So I understand with the recent crime problems this CVS has had but every time I come to this 24HOUR CVS the doors are locked all lights on employees cars out front and a line on potential customers waiting outside to get in and not one employee is visible for us to see or them to see us. My husband came the other night said while the doors were still locked they did have a employee letting a few customers in at a time. Like I said is very understandable especially at 2 am but here I am trying to purchase some cold meds and juice and not one employee around and several people outside . The manager needs to get a system going for the residence That live very close to the CVS and rely on certain things after other places are closed because it’s a convenience the location being so close to our homes, so please corporate managers somebody fix the CVS
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December 2023 by Chris G
Thomas has a really big mouth and he needs to shut his mouth and learn how to be respectful to others just because I pulled the receipt really hard out of the machine. He laughed at me from behind. And says that’s why we can’t have nice things how rude and disrespectful is that I looked at him and he made it seem like he was joking but it wasn’t that’s an insult. Are you saying that people like me destroy your store or something like that? I barely pulled the receipt. It’s just a receipt calm down nothing was damaged. You don’t have to open your mouth and say something insulting, I love CVS. It’s been my favorite store since I was a little kid. The store is amazing but the customer service extremely bad…??????????
