-
June 2024 by Odessa Odessa
The man at the pharmacy counter marginalized my family for not having insurance. He warned us that our perscritions were hoing to be very expensive without insurance as if there was somthing we could do about it before we bought the medicine.
-
May 2024 by Adam Locher
It’s just not 24 hour. It closes at night. And I had a bad experience during the shift around lunch.
-
May 2024 by Gloria Fields-Escobedo
CVS staff from front store to floor to pharmacy are always the Best
-
April 2024 by Billiardgrrl HayMil
Clean, courteous employees, and wide variety of meds and many other items an average household might need. OPEN 24 HOURS!
-
March 2024 by Natha Hall
Since my insurance was switched to Aetna and I am required to use CVS as, the experience is a struggle and I’m a type 1 diabetic. Usually it’s more insurance, but I continue to get bad info from pharmacy and they are not helpful. Today, I arrived to try use a coupon - was told Lilly manufacturer site wasn’t available to use $35 coupon so price was $75 so I looked up SingleCare and tried to use that coupon. The clerk told me she didn’t have time, had 3 customers and was going to lunch in 10 min. I didn’t set up the coupon system and I didn’t choose to be a type 1 diabetic and I didn’t take down manufacturer system, but I was turned away with no insulin. I do wish CVS could walk in my shoes just enough to elicit some empathy
-
March 2024 by Ahmed Sadiq
This cvs is extremely slow and they mess up my prescription every time I come here! I spend an hr to pick up my medicine every time I come.
-
February 2024 by Henry Pogorzelski
Horrible store. Trash is strewn outside, and customers have to run the gauntlet of homeless people just to get inside. Terrible for the reputation of the Heights as a safe place. Short-sighted CVS management must not care. Hopefully, this store will soon shut down soon for lack of business, and the Walgreens across the street will get more business.
-
February 2024 by Alicia Shields
Absolutely terrible customer service from the evening staff. Very rude very slow. The bad customer service has also spilled over into the daytime as well now. Both morning pharmacist and evening pharmacist not at all eager to help you with any problem you may have. But I think between the 2 of them the evening is far worse.
-
January 2024 by Reagan Easley
I worked for CVS as a pharmacy technician for 3 years and this is by far the worst costumer service and pharmacy technician knowledge I’ve ever experienced. I understand first hand how short staffed CVS is in the pharmacy but the fact that it takes over 20 minutes just to talk someone when you’re in PERSON AT THE STORE, is not ok. Actually the worst CVS pharmacy I’ve ever encountered from an employee standpoint & a patient.
-
January 2024 by jesse rocha
This is the only 24 hour CVS in my area and they’re always closed late at night. Not sure if the workers are just lazy in the back hiding or theirs a closing time thru out the AM that is not shown on the web.
-
January 2024 by pradabae
Worst customer service. Racist staff
-
January 2024 by ukn drama
Worst CVS I’ve ever been to.transferred my prescription to HEB for no reason what so ever,or at least never told the person who the prescription belonged to.I go to the HEB and the cvs never even sent the prescription.Everyone I talked to acted like they had no idea what was going on
-
January 2024 by Diana Jean rdz
The folks in the pharmacy are so helpful. They helped reduce my $$$ medication to $26! I am so grateful!
-
January 2024 by Devon McKinley
I love this CVS for the customer service. They leave you alone unless you ask for help. It drives me crazy when 5 different people come up and ask if I need help before I’ve even had a chance to look, ULTA.
-
December 2023 by Diana Jean (Luna’s mom)
The folks in the pharmacy are so helpful. They helped reduce my $$$ medication to $26! I am so grateful!
