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December 2023 by Olaiya Humphrey
Dennis was very professional. He explained the options fully and reassured us that our items would be safe.
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November 2023 by Diamondlasha Brown
The best customer service I have gotten since moving out to Houston ! Monica was such a delight !
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October 2023 by Brianna Yarbrough
I had issues getting access to my unit and Cesar Alvarez went above and beyond to help me!! I’ll definitely keep using this storage because of Cesar!
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September 2023 by Maria Torrealba
Honestly best service 100%. Staff is super attentive and polite, they really value you as a customer and want to make sure your experience is nothing but amazing. Specially Mr. Alvarez who runs the storage facility, he’s always there making sure customers are satisfied. I will be a returning costumer at this facility!!
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September 2023 by Daniel Lara
Thanks to Caesar, Ashley and Gabby for the surprising update of my storage and getting me squared away. Thanks again for the great customer service!
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August 2023 by H. V.
This facility, and every employee I encountered was spectacular. Great proximity to University of Houston, clean, temperature controlled, priced fairly. I would highly recommend. Thanks to the entire time. It's refreshing to see business people perform professionally and beyond simply doing their job.
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August 2023 by Angelique DeCuire
Amazing world class customer service was provided by Dennis. He was very attentive to helping out with any issues and concerns voiced as well as provided great solutions and alternatives. Thank you Again Dennis!
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August 2023 by Paige Flowers
Service was great greeted me soon as I walked in and Dennis helped me right away finding perfect space for my things(:
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August 2023 by Luis Duno-Gottberg
The gentlemen taking care of me today was an example of superb customer service. He was kind and efficient, helping me make the best decision with regards to what storage unit to rent. Personal like this should always be acknowledged and taken care of. This kind of customer service experience makes a brand!
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July 2023 by Laura Elliott
My friend and I went to get a storage unit since we are moving soon and Fawn was the sweetest person ever. She was super helpful, informative, and really easy to talk to. She helped us find the perfect unit in our price range with the size we wanted. 1000% recommend this storage unit to everyone in the area!
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June 2023 by Deija Taylor
First day at this damn storage unit and I have made the worst decision.. if I could give zero stars I would. The customer service person Fran or whatever name is is rude and not helpful..
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June 2023 by Tiffany Hanes
Always clean facilities, and easy access to storage unit. Fawn Smith is so friendly and helpful! The best customer service around ??
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May 2023 by Esther Olukosi
Very clean and welcoming Mrs Fawn Smith I’d very nice and so is the other lady up front very clear with instructions and smooth process.
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April 2023 by David
Clean and secure facility.. friendly staff.The only thing i didnt like is being in the 4th floor, especially when the two elevators are occupied you have to wait a little to go up or down.. other than that i give it 5/5.. absolutely recommended!
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March 2023 by Dana Burks
*10 ??????????! I'm elated that I chose CubeSmart for my storage needs. Ms. Fawn is truly a godsend and you guy's are lucky to have her on your team. Always has a positive attitude and good vibes, easy to talk to and sometimes even allows me to vent.... lol. I also want to give a shout-out to Ms. Lisa as well, very nice to talk to and doesn't mind answering my question even if it's a repeat .....?! CubeSmart treat these ladies right because they definitely know how to treat and effectively communicate with me. My only complaint would be is that the gate is broke 90% of the time, please fix!!
