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January 2024 by Jasmine J
I loved shopping here ! The staff is amazing , and I found so many amazing pieces. I’ll have to sell some of my stuff next time i’m in town .
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December 2023 by Arianna Taylor
Good variety of clothes and style.
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December 2023 by Kaletra Speed
New Houston favorite! This fun and chill shop was a total blast to comb through. Huge fan of recycling fashion as it is one of the world’s largest polluters. A ton of gems packed into this tiny shop of well curated of women and men’s clothes, shoes, jackets, and purses. From greeting to purchase all the staff were engaging and helpful. I absolutely love it when shopkeepers take pride in their space and products. Easy to read tags, clean shop, lots of clean dressing rooms, beautifully executed displays, and well merchandised shelves. Nicely done Julian G, Aiden, Jordy, Nyne, and Julian A! I will definitely be back again soon! Bravo!
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November 2023 by Kimberly Jackson
I ignored the reviews about the staff and ventured down there with a bag of clothes. I was greeted upon entry by the awesome, Jordy (sp), and explained the process. Barely any wait time to put me in their system. Super fast clothes check as well. Everyone was warm and friendly. I had a GREAT experience here and will definitely be back to shop!
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November 2023 by Gaby Le
Very curated selections - the price reflects that but you can definitely feel the difference between CT and generic thrift stores where you have to dig through mounds of unorganized mess upon mess. Aiden and Kesha were also absolute darlings; I don’t live close by but will make it a point to visit every chance I get ? scored 2 amazing pieces in spectacular condition at great prices today ?
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November 2023 by Kyle Ambler
Laughably bad. Mostly used Zara, forever 21, and gap clothing for roughly the same price as new. See example pic. Faded Zara shirt with a hole for $22.50. Don’t waste your time.
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October 2023 by Erika C.
Crossroads Trading Co. Is the place to shop for designer brands,trendy fashion at affordable prices. Crossroads buys and recycles women and men fashions. The store is always clean and organized. And the staff is always friendly,courteous and helpful. CROSSROADS is a 5 Star shopping experience. That's why I shop and sell there once a week. Erika Clarence-Farrar
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October 2023 by paris A
Literally my favorite place to sell clothes! They are always friendly and have awesome finds in the store! <3
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October 2023 by Texasdiamonds S.
My recent visit to Crossroads at the University location was exceptionally polite, educational, and profitable. Keisha, the manager, and her team discussed how items were selected and priced before any purchases or sales occurred. They conducted business in such a manner that I was very comfortable with their choices and they me feel as if both I and my items were special. As a result, without hesitation, I look forward to selling and buying more items in the future! "Thanks Keisha!, GOOD JOB!"
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October 2023 by Briana Fails
I love Crossroads. The staff is typically quite chill and easy to talk to and there are always great designer finds here.
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September 2023 by Maria S.
I was not welcomed to shop in this place I was treated as if I was illegally in this country, when, for all intents and purposes, my people were enslaved, captured, and brought here!. Item: BLACK, WHITE LEOPARD CASHMERE BLOOMINGDALE'S BUTTON DOWN SWEATER. As I received my credit for two items, they completely forgot to give me credit for the third item named above. Once I reached home I called and asked left a voicemail never received a response. Then I come in three days later my item is on sale I was never given the credit Norfolk call Lori turn phone call, and the front desk is sitting there, looking as if they're either on intoxicants that are known to inebriate. I asked them to look behind the counter to see if there was any sort of resemblance of my sweater, and they actually looked around for it, pretending they did not know it was on the floor when they looked my ID up to locate my previous activity , granted they are children by the end of the day nobody comes in there to be frustrated as we sit on this side of the counter, asking to be treated fairly well. They said they're looking at us like we're suspects I felt disgust, I feel humiliated I felt ridicule. The day manager with the red hair actually says what's the what's her name what's her name three times to the staff and the staff does not recollect my name nor did they attempt to ask me I had to suggest excuse me, ma'am are you asking my name this is all I could do because they did not want me there. I assured the front counter guy that I will never come back into the store again, but I also assured the day assistant manager, that they lack professionalism, and that it was aggravating, and she offered no solution to a very simple issue. It is my property I asked for it I need it, and she failed to give it to me. I actually had to take it off the counter, because she still was coming up with a cockamamie excuse as to why it was on their sales floor, but not offer credit on my account that I could use. SHE THOUGHT I WAS ASKING FOR MY MONEY BACK WHEN IT BACK I WAS ASKING FOR MY PROPERTY BACK BECAUSE I KNOW I HAD NOT RECEIVED A CREDIT FOR IT POINT-BLANK THEY ARE SHYSTIE. I DO NOT TRUST THEM. I WILL NEVER COME HERE AGAIN THANK YOU SO MUCH IN REVERSE. Least, Not forget that she also told the front counter guy to not buy any of my items, and walked away and effectively communicating that I was just not welcomeed!. If you have melanin, avoid the store because they are going to make you want to harness our ancestors strength to put up with their foolishness. Wow!:/
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August 2023 by Linda D.
Hello I've been shopping at CrossRoads in Rice Village over a year The employees make me feel so welcome when I come in Keisha the New Manager is Awesome, Caring, Knowledgeable, Helpful and always Greets you with a Smiling face I know I can be a hand full but Keisha never act like I get on her nerves I be in their for hours at a time sometimes I be in their until closing that's how much I love Keisha and the employees I just wanted to let you know that you have a Million Dollar Diamond (Keisha) that works for you. I want to praise her employees as well I just can't remember all their names Dan, Alden, (2) Jeremy's , the ladies all of them are AWESOME! The store is always CLEAN and Organize If I could give 10 Stars it still wouldn't be enough to tell you how Grateful I am to walk in your store and feel like I'm a MILLIONAIRE Thank you for having an Awesome Team of Employees that work for you Have A Wonderful Bless Day
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July 2023 by Joanna Q.
I've been here twice with my best friend. The first time we came to shop and I found 2 cute pieces. The prices are pretty hefty for a thrift shop, but the quality is pretty good in the selection we went through. Next, the 2nd time we visited, my best friend was looking to get a quote for two large bags of designer and high-end clothes. Most of these clothes had their tags still on and were brand new. They offered her $18 for both of the bags. Absolutely not. I will not be returning--I would rather just shop retail at this point knowing how low they pay people who bring their old clothes there.
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July 2023 by Danny T.
I've been shopping/selling at the store religiously over the past year or so. Always greeted nicely every time I enter the store and walk out with something almost all the time. To the point where I feel as most of my wardrobe is from here now. Their prices are very fair as well as their selection of clothing is always top notch. Selling with them is very easy as their transaction always go through very smoothly. Can't wait for my next visit and all the precious gems i'm bound to find! :D
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June 2023 by Sarah Yip
Good thrift store with known brands in rice village. Very clean and organized with enough fitting rooms.
