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“Raul González from Wallisville branch has a really good customer service, he helped us with everything that we needed, he answered all the questions, he took the time to explain…. From now I think I’ll be working with him”
“Israel was extremely helpful throughout the entire process. He explained everything in detail and communicated with me at a timely manner. I really appreciate his help.”
“Alejandra Hernandez
By this means I would like to make known the good treatment and joviality of this beautiful woman; on each and every one of the occasions that I have been treated by her.
I believe the world needs many more human beings with the right attitude to carry out their work with the love and respect that Alejandra displays towards others.
I wish you much success in everything you decide to undertake and may Jehovah's blessing always be with you. Greetings.❤️??”
“Joaquin Uong from the Copperfield location has been absolutely amazing. Always kind and respectful and goes out of his way to help. He even stayed late for me one day to make sure I was ok at the dealership while trying to buy a car. When it was all said and done Joaquin Uong made sure everything was done correctly and timely. If you ever have to work with a very honest, reliable person for your loans I will always choose Joaquin. He is one in a million and FCCU is very lucky to have him.”
“Today I had a problem with getting access to my account. Karissa was very helpful and patient. She spent a lot of time with me to figure out the problem. I appreciate the excellent customer service I received! All of the associates were kind and professional as well.”
“Just spoke to Jason, very professional and kind, was able to walk me through all my finances as I am still a little young and naive Learned a bit how some of this money stuff works from him. Solid guys, give em a raise! ?”
“I love this Branch so much. Every time I come here, I am always greeted and helped. The students working there do an amazing job. Today, Kevin helped me and he was so amazing.”
“Yasmin Martinez at Spring branch location was very helpful and awesome. Can't say the same for Alief location. I totally understand they had no control over systems being down but the gentleman by the name of Zeke was no help. He kept my Visa card and then shredded it instead of giving back to me. Further more he was to keep me indie as to status of systems. When I walked back into location 3 days later he acted like he didn't care. Also I understand that employees dress casual but the manager looked like she had just jumped out of bed. For a manager she should be dressed more appropriately and presentable! They have most my banking businesses.”
“The tellers at the cy fair branch are absolutely amazing when I walk in I feel the professional presence yet I also feel like they are there to help me and that is just what they do. ??”
“UPDATE --- Offer has been honored?A few days ago, I opened up the mobile app and it stated I qualified to have my vehicle refinanced at a lower rate and lower monthly payment. I think oh that's great so I apply. Fast forward a week later and I'm informed that I don't qualify - also, my vehicle value was insufficient. This needs to definitely be changed. Not only was I denied, but now I have a hard inquiry on my credit report!!”
“Mrs. Julie was amazing! She took her time to explain the different options for opening up a business & non-business account. She was patient, thorough, and was extremely kind. I’m looking forward to working with Mrs. Julie to open up an account soon. :)”
“I had the greatest pleasure to work with Manuel Quintanilla at Primeway and it was the best experience. I was needing lots of help and advice and he was there every step of the way, going out of his way to help me in anyway he could. He worked long hours and checked in and kept me in the loop throughout the whole process. It made my car shopping and car loan process super easy and stress free! Couldn’t have asked for more. He was very knowledgeable and always available when I had any questions or concerns! Thank you sooo much for making this one less thing to worry about!”
“Christian, We appreciate you. you're alway amazing and helpful. She's professional, knowledgeable, PLUS she's alway on top of her job giving us insight and tips. She made our experience each and every time GREAT..... someone give that girl a pay raise.. southeast team hfcu Thanks from Ben & Terry”
“I recently found myself unable to access my accounts via the app or computer. Stopped by the Normandy location without an appointment to get a solution for my issue. Did not have to wait long to see someone. Leslie and Gisselle were extremely helpful, patient and sweet in solving the problem. Now I can access my accounts via my iPhone and computer. The new renovations inside look great too!”
“I’ve been banking with UCCU for over a decade and the service has always been fast, helpful, and friendly. I came to this location to get a new card and troubleshoot my new account and Jarvis was extremely helpful and friendly. :)”
“Thank you spacecity your there to help me and answering all my question. Good service good customer service. I been with you for awhile and your always there. May you have a bless 2024 Year.Esther Rios”
“Primeway helped me navigate through the auto loan process with ease. Ariel Vega was very patient and was available to answer my questions. I had many and called a lot. I also appreciate the fact that they offered additional services such as extended warranty and gap with incentive of reduction on interest rate. I will definitely highly recommend for anyone I know that needs. Car loan.”
“My recent visit to Memorial Credit Union was exceptional thanks to the fantastic customer service I received. Erlinda Ramirez, the loan representative who helped me, was incredibly knowledgeable and patient. She took the time to understand my needs and answered all my questions thoroughly. Erlinda even offered personalized recommendations that were spot on! I left the bank feeling confident about my decision on the type of loan I received and impressed by the outstanding service. I highly recommend Memorial Credit Union to anyone looking for a bank or loan service.”
“Mitchelle is fantastic, polite and caring. She is fast and always has a smile on her face. Its awesome dealing with good people. Thanks for everything. Give yourself a raise.lol Have an awesome day.”
“My experience was awesome! Sophia was very professional and even listened to my situation to help me get the best possible results. She went out of her way to help me secure my loan and I was blessed to have received her help. Thank you Lord for putting her on my path.”
“Been with Members Choice for many years and will be for more. I have been working with Elsa for most of my services and couldn’t ask for a better advisor! She is always looking for ways to save me money in the long run and is honest. I will only work with Elsa for a reason. Anytime I’m with friends and family she is my only referral! Thank you Members Choice and Elsa!”
“I so happy on this location, the staff so very professional, friendly, they speak Spanish I also feel at homeThey help you with everything you need. There is no better bankEva, Adriane, Diana and the young Guajardo are very professional.”
“Update... I recently needed a car loan so, of course, called MCCU first. Jonathan Tyler was very helpful! He told me my options and was able to provide me with an approval and preliminary loan rate. However, when I did find the vehicle, it just so happened to be his day off. So John Rubio stepped in, explained everything to me, hand held - basically - through the process. At the end of the day I was able to purchase my vehicle and laugh a little (even while watching the $ disappear from my account). :-) I can't thank John enough for the time and energy spent explaining things to me and seeing me through the new car contract process. MCCU has the BEST people, service and banking options. They make you feel like you're dealing with friends. Well done, MCCU...again!Tremaine is always so helpful. I love MCCU! I’ve had car loans and CD’s and various account with them for years. I love the out-of-the-box Holiday fund account (now Maximum Money Market) and other creative ways they come up with for us to maximize our funds. Thanks for funding my toys at a great rate!”
“My experience with the Bingle branch has been excellent. Staff are attentive, respectful, knowledgeable and Resourceful. Shirley and staff have assisted me with various transactions with good results. As a long time member I am quite pleased and will continue using this credit union.Vicki Egland”
“This is my branch of choice.The employees are always very helpful. I want to call out Torie Samspon as he was a pleasure to work with and he took care of everything I needed.”
“Joanna Franco greeted us warmly as we entered. She took care of us promptly & was friendly, knowledgeable, & professional. We had a very positive experience.”
“I haven’t been with Premier America long but what I will say is between Porche and Shawqi they did an awesome job of communicating with me in my car buying Journey. Those two ladies were there to answer every question I had about my auto loan. I didn’t know where to start. After finding my new car I was getting upset because I didn’t understand some stuff. They reassured me to calm down and breathe. And if I had any questions they would be a phone call away. If Shawqi wasn’t available Porche would assist. Great Job ladies if you are considering this bank for your loan need or just an account be sure to ask for either of them and you will be in good hands. Thanks ladies ❤️”
“I’ve been a member with FSCU for over 10 years now and the service has always been good but within the past year a discrepancy came up with my homeowners insurance and them receiving their payment from FSCU. Adrian contacted me about the issue and explained what happened and also gave me different options on how to move forward and in a timely manner. I did not do so and it ended up costing me more than it should have lol & smh. Once I finally used the information that was given to me I reached back out to Adrian and we where able to get everything back in order. A while later I reached back out to Adrian again about my mortgage price almost doubling and he was able to recognize that another issue had occurred and he again informed me on what to do and we took care of it immediately. Adrian has been a lot of help with the challenges that came about on my account and I’m glad he is in a position to help and uses his knowledge to educate customers. I don’t know who needs to hear this but give that man a raise! His customer service is the best I’ve had since I’ve been a member here!”
“My experience is always 1st class! I love working with Primeway, I always have. They are very kind and always help wherever possible. I am thankful for Primeway and recommend them to everyone I know.”
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“Keaira Patterson is the best! She took care of me quickly and easily. I was able to get in and out in let’s than 15 minutes and I had all my questions answered.”