Based on customer reviews, the Costco Pharmacy location receives mixed feedback regarding its overall service and departments. Several reviews highlight positive experiences, particularly with the Tire Center, where staff are described as generous, professional, and caring, especially in emergency situations. The food court is also praised for being cost-friendly, with specific recommendations for the pizza. However, significant criticisms are noted. The Tire Shop has failed at times to inform customers when their vehicle service is complete or to provide details or paperwork about the repair. Concerns about value are mentioned, such as inaccuracies in meat measurements at the warehouse. More serious complaints describe an unfriendly atmosphere in at least half of the store, with allegations of a negative culture. The associated optometry department is heavily criticized by one reviewer as being unprofessional, incompetent, and evasive, despite Costco eyeglasses being considered a good buy. Experiences vary greatly, with some long-term members reporting no bad experiences while others express deep dissatisfaction with staff behavior and specific services.
Always attentive and friendly staff, keep up the great work!
March 2024
This is in regards to the Tire Shop at Costco. On a recent visit, the shop failed to inform, after about 4 hours that the vehicle was in, that the job was done, neither gave any information on what type of service was provided, repair or replace? No paperwork was given either. Yes, the flat was repaired but ....
November 2023
I'm very surprised by the negative reviews. I've been coming here for years and have never had a bad experience.
