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October 2024 by Alexis M
I was interested in moving here until I got Sherri so very unwelcoming and made me feel very uncomfortable.she hardly spoke to me and showed me 2 units and stood by the door texting she seemed like she had somewhere to go.I expressed how it made me feel to Bryan and was ignored I will not choose to move here the staff proved that the reviews are right not only that but if the staff will act like this with you I can’t imagine having to deal with them!
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October 2024 by Mike Mulletsrule
Lived here multiple years. Cortland sold the property and “new owners” decided that pulling all the carpet and padding from upstairs apartments is a good idea.
It’s not- our apartment is horrible with noise!
Junk fees add about $100 per month to your base rent. You have the privilege of paying for their insurance and a company to bill you the rent.
Emails are tone deaf and multiple times per week…ie “ nothing happened today in your community “ or threatening some action.
I had the place rated 5 stars. Moving out after five years due totally to management company practices.
Our neighbor has experienced two physical events- mugging and a stalking, and the murder in a neighbor dispute in one of the buildings didn’t sit too well either.
All good things must end. Too bad, used to feel the place was special.
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August 2024 by Laura Castillo
I have lived in other communities in the area and this one has been the best one I have lived in. The office manager, Sheena, is very nice and personable, not to mention very professional. The leasing team is very knowledgeable and friendly too. The maintenance crew is always working and the grounds are very well maintained. I have talked to a few neighbors and we all agree that the staff really cares about us and the community. I highly recommend this community to anyone! I can’t wait to renew my lease again; 1 year here and I love it still!
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August 2024 by Isaiah Brewster
Really poor communication skills from the front desk. The complex is nice, but they are really missing the mark with their current front desk.
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July 2024 by Victoria Waldon- Gordon
I’ve proudly live here since 2018! Yep!! This is a wonderful friendly community. Our leasing and maintenance team is always hosting fun resident activities (fur babies included). Maintenance staff “ The Dream Team” are the best at taking care of repairs. I love our simple amenities. During bad weather situations the TCC residents look out for each other! Did I mention we are walking distance from all the great Kingwood activities; car shows, pop up shops EVERY Thursday, festivals and much more!!! In 2022, I experienced a very life changing event, Sheena and Kelci went out of their way to share their thoughts and prayers! I’m a proud Towncenter Crossing Residents! You will be too!
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July 2024 by Lauren Beach
I recently moved here, and I love it so far! The kitchen is massive and gorgeous, and the fireplace is nice. The appliances are all brand new and work well, and the A/C works great (a must in Houston). Great place to live!
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July 2024 by jewel ruth
Going on year two of living here! In the best location everything is close and even walking distance from town center park for all their activities. Staff is always very friendly and attentive!
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July 2024 by Jay Draper
We have been working with Kelci for the past year trying to make the right decision on which floor plan and what works financially. I’m happy to announce we have officially signed our lease and we are very excited to move in and can’t wait for this new space. Thank you for your kindness, patience, and support in this process. We appreciate all you have done.
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June 2024 by Alison Manning
I lived here a year ago and have gained some perspective. My time with TCC went well with no bumps in the road from either side. But after spending a year living at an apartment complex with horrendous management (the Jaxon). I now realize what a gem TCC was. If you’re considering complexes within this area, definitely keep TCC at the top of your list.
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June 2024 by Malik Ali
This apartment complex is really quiet and nice neighbors but I wouldn't recommend people living here and they won't give your full security deposit back they charge you for cleaning a apartment if you leave clean already and they have a undercover cop who they will believe over anyone don't matter if you have witnesses and also they have people smoking cigarettes and weed outside of the apartment because it's a " non smoking community " which is cool but then you let people smoke in front of the apartment where kids walk etc and also the management really sucks they are rude for no reason and take forever to respond back I suggest if your looking for an apartment please choose wisely kingwood is a nice area it's plenty of other nicer and more professional apartments!
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June 2024 by Stacy Clark
Shary gave me great recommendations and was super helpful
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June 2024 by Alex Kosanke
Shary is excellent. Very knowledgeable and very helpful. Thank you!
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June 2024 by Desirae Jones
Shary is the most sweetest person ever. Very helpful and understanding.
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June 2024 by Grace Rogers
I love Shary! She is one of the sweetest and professional women i have ever met. She does a amazing job!
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June 2024 by Mike Nelson
Came for a tour and was super impressed at how helpful the staff is. Shary in particular was amazingly insightful and polite. She made it obvious that the staff is attentive to the needs and safety of all its residents!