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September 2024 by Brandon Smith
The sales team at Chastang Ford go above and beyond in assuring customer satisfaction. Brad Ferrell, my salesman, was extremely accommodating in my requests while providing valuable assistance and information toward making an educated decision in my purchase.. The transaction went smoothly with a friendly and most patient understanding in adhering to my needs. Ask for Brad Ferrell if you’re looking for a Ford at the most competitive price and exceptional customer care. I highly recommend Chastang Ford and I will be purchasing more vehicles from this dealership in the future.
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September 2024 by Rebekah Muertter
Eddie did a great job taking care of us. We appreciate his professional service and stellar communication skills.
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September 2024 by James Durant
Thanks Ryan for your help
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September 2024 by Dylan Borowski
Thank y’all at Chastang Ford! Great people to work with. Ask for jaye, he was a big help!
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September 2024 by Andres Brand
Thanks to Gerardo and his team for such a good treatment, I recommend them 100%, thanks to everyone there at Chastang Ford❤
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September 2024 by Mark Klitzke
Rob, Clint, and Jesus were very helpful. Repairs were made in a timely manner
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September 2024 by Mike Nish
Bought a Mustang Mach-E today. Very transparent about the offer - did not surprise me with a bunch of hidden fees. Salesman Jaleel was very responsive and GSM Tony also very helpful and transparent throughout the sales process. I reached out to 10 Ford dealers when looking for my new car and they by far were the easiest and most transparent to deal with. Would 100% recommend to a friend for a new Ford.
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September 2024 by ryan jackson
Best dealership I’ve ever dealt with, no headache, no hassle. Eddie made the process as easy as possible, highly recommended. Look forward to using Chastang for any future vehicles!
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September 2024 by Ali Mroue
Great experience with the dealership.
Brad Ferrell was amazing. Great communication. Made the transaction smooth. Staff was great and not pushy and good follow up post sale.
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September 2024 by Derrick Williams
Maybe it's the mobile version, but the website sucks. I got several emails about a recall on my truck. When I go to the site, I couldn't move past selecting a timeframe. I called to schedule and was left on hold then hung up on. When someone finally calls me back after using the chat feature, I was able to schedule my appt. I was told there would be a mobile set up at the HEB in Katy and the address would be in the emailed appointment reminder. There was no address on the email. I took the morning off to get the recall dervice. 45 mins before my appointment, I called to verify the address. Almost 2 hours later, I had spoken to 5 reps and none of them had the address. The only info that could be given was it was on Elrod street. I had no idea where that was. By this time I was frustrated and stuck in traffic so I cancelled the appointment, cut my losses and rescheduled. I was finally able to get serviced by Brandon at my job. He was cool. I had communication issues buying my vehicle so I'm not all that surprised. I will say that my vehicle is excellent but I probably wouldn't shop here again. You should use this as a training or something and post this negative comment and not just the good ones. To date, I'm still getting emails about scheduling the update I already got.
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September 2024 by David Erskin
Eddie caviedes
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September 2024 by Michael Rossum
Thanks Eddie
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September 2024 by Eduardo Vargas
Gerardo and Ryan were amazing, 10/10 recommend!!
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September 2024 by Chris Love
Buying a vehicle is stressful. I made it to sign the paperwork after huge hassles at two other dealers. Figured I would try one more before giving up. I inquired about a truck Monday at 6:30. 6:40 Bre from Chastang called me and heard my story and assured me it wouldn’t be like that at Chastang and put me in contact with Brad. Brad, Bre, the used sales manager Chuck, and their team, literally had me driving away Tuesday at lunch. Signed everything remotely, walked in and collected paperwork and got in my fully detailed and fueled up ride. Amazing! On top of that, I immediately went out of town and locked my keys in the truck. Called them and they went as far as calling the previous owner to ask if they remembered the door code! Saved me a locksmith fee and then made sure I had my app setup so it wouldn’t happen again! If I could give them 50 stars, I would. Me and my company will definitely be doing business here again. Thank you Chastang Ford!
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September 2024 by Mike McMillen
Jaye Wofford and team were fantastic throughout the entire buying process. Very professional and friendly. Highly recommend!
