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June 2024 by Jason Wang
The banker has less knowledge of the bank products than me. Very difficult to do business and educate the banker at the same time.
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May 2024 by Lianet Rodriguez Socarras
I went to open a new bank account and was greeted by Tee, a very nice young man who helped me all the time with my questions. I even couldn't get an appointment at this location because my work schedule coincided with the times available for the day I I needed and he helped me get an appointment at another Chase location, thank you Tee, you do a good job
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February 2024 by Loice Asiago
This branch is one of the best. Clean and very welcoming. It took me less than an hour to open a new account. Their banker his name was Devonta was very knowledgeable about everything. He was very detailed and helpful. I would recommend this branch to anyone.
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February 2024 by Sabrina Robinson
Always great service!!!
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January 2024 by Cathie Mann
I think getting through to the Pentagon would be easier!
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December 2023 by Don J Newman
They didn’t void the scan on my check, found out after I wasted two hours trying to get it cashed in other placesThat’s ridiculous yoI’ll be in tomorrow to have y’all fix this
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August 2023 by Jacques Fady
Very helpful tellers
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August 2023 by Edwin Coward
Customer service was great
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August 2023 by Wendy Paz
7/11/2022 4:00 PM
Today I visited this bank, I took my son to open his account and I also wanted to ask for information about my card that has not yet arrived in my email. Previously, the lady serving when I entered told me what I needed and I explained that I was going to open the account. account of my son and that he needed information about my card and he told me that at 5:00 PM they closed but I arrived at 4:00 PM they still had an hour to serve and they had no clients I asked him if he could serve me he told me The person who was there to serve still had one person to serve and I waited, at 4:09 minutes the young man named Josué Días came out and told me that he couldn't serve me and I told him I just want to open an account for my son and know of my card and told me that they only attended by appointment, it had never really happened to me but this time I felt that both had not the slightest intention of serving me and the schedule says that at 5:00 they close, it does not say that at 4 :00 PM They will no longer serve you. I went to another Chase in the same way on Westheimer and I was very well served and I was very satisfied. 13311 Westheimer Rd Houston TX 77077.
But I want to leave my experience that if they are not willing to serve the client then they should let them know and not accept to work for Chase. I asked the young man before leaving what his name was to call Chance and notify me of my bad experience and the Medium. card that's why I know his name is Josué Días
I hope your attention to the public changes and you are more friendly oh customer service is definitely not your thing
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August 2023 by Jonathan Townsend
Always helpful
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August 2023 by Carla Carolina Garcia Padilla
Very bad attention, I went to open an account and they told me that I could do it with only my current work permit, well I went to my appointment the next day and I couldn't because I didn't have a valid passport, they don't take into account the immigration status of the People, it is already very difficult to have a work permit in this country and at Chase they make everything more complicated... forget about this bank, very bad attention. attention..
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April 2023 by Arlett Hernandez Chavez
I’ve had multiple items notarized without appointments here four times. Everyone I spoke with or had interacted with were nice and helpful. My only complaint is there should more ATMs available for drive thru or drive up.
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April 2023 by Saul Flores
Came in for something simple but Ms Quynh took care of that and gave me other chase offers that I will need in the future. Definitely will come back later on. 10/10 recommend Quynh!
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April 2023 by Luis Andrade
Horrible they won't cash a check because the system tells them not to::
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February 2023 by T Lee
I didn’t dress up when I was arriving the bank. Was that the reason Diego. V was treating me not very well ;)
