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August 2024 by Kevin Steele
Almost 30 minute wait for a simple withdrawl
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July 2024 by Sergio Rdz
NO ATM IN THE PARKING WORKS. BRANCH DOES NOT CONSIDER EXTENDED HOURS FOR THE ONES THAT COME FROM WORK AND NEED TO CASH OUR CHECKS. BAD CUSTOMER SERVICE AND BAD MANAGEMENT...THE RESULT.....3 STARS GOOGLE REVIEWS. OBVIOUSLY SOMEONE IS NOT DOING THE JOB.....SHAME ON YOU
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July 2024 by A Chavez
I had a company check from Chase and it was verified with a phone call to the company that the check was legitimate. For whatever reason, I could not cash it. This is completely UNACCEPTABLE. The check and money from which the check was written from was a Chase account. This is the first check I received from Hurricane Beryl and needed it to get food and pay my typical monthly expenses. I had to go to a PLS Check Cashiers and pay close to $145 to cash the check rather than the Chase $10 fee and my two forms of ID.
I do not have a Chase account and will NEVER bank with them. Awful service in the time of need, completely UNACCEPTABLE.
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July 2024 by paul2xramos
Every time I go in this location is just a waste of time this location have 3 drive tru atm that either you can withdraw or deposit out of 3 only 1 is functional and everytime I go and wanna use this location its either it cannot dispense cash or accept cash,
I swear the next time i come Ill take a picture for reference purposes.
Just to prove my point that its a waste of time
As if now enjoy your 1 star review
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July 2024 by Alicia Macedo
I went in around 3:43 yesterday Tuesday afternoon. I was informed by Raquel I wouldn’t be seen today so I had to schedule an appointment all the way for Saturday. When I wanted to schedule an appointment she later told me there was no appointment weren’t need just walk-ins We’re available. She didn’t seem professional and It seemed like she didn’t know what to do maybe she needs to be trained.
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July 2024 by Claudia A.
Workers here are kind and helpful. I heard someone being rude to a lady, but she was calm and professional. The client complained for short of personnel just to drop a paycheck. Sir, use one of those ATM!
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June 2024 by Erickfive03 Sanchez
I have had my accounts for many years good service
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June 2024 by Yunesky espineta
It doesn't work, 3 ATMs and they are always broken..
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June 2024 by Phyllis Crockett-Lyons
I like Chase Bank they're awesome ❤️?❤️??
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May 2024 by Priss 808
My favorite Bank!!!
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April 2024 by Daidys
If I could not give it a single star, I would do so for such poor work, uninformed workers and lack of respect for the public. They do not deserve a single star.
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March 2024 by Mrs LizzLoxx
It’s worth the wait! Cesar helped me. Awesome guy, excellent customer service! Tell him I sent you❤️
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March 2024 by Cicely Thurman
The teller was very helpful
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February 2024 by Anthony Clark
Cecilia insulted and threatened me while making a simple deposit that I do once a week here. She messed the deposit up so bad she had to reverse everything she had done and give it to another employee to fix it. It took Cecilia over an hour to mess it up but once someone else was handling my deposit, it was done in under 10 minutes. She's a manager but even the employees here don't like her.
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September 2023 by Justin Espinoza
Someone is always there to offer help. Fortunately most everything that you need to do can be done on these new ATM machines.
