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October 2023 by AG Marquez
Everyone here is so friendly and helpful
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August 2023 by Sonal Singh
Horrible customer servicesBranch manager changes every other day.Not stable at all for customer services. Run from this location.
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May 2023 by Jontè
I went in to set up an business account Geraldine was amazing i was very pleased with her service. Great Job !
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March 2023 by Melissa Mireles
The WORST experience I’ve ever had at a chase. Nina Seummalavanh is such a rude, arrogant individual. She made a mistake on her part, yet refused to hold herself accountable. Instead belittled and blamed me.
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October 2022 by Josephine T.
Great customer service and assistance with understanding of online transactions. Would recommend.
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October 2022 by Cynthia Overstrom
Very nice people. Never had a problem.
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September 2022 by Mar Pineda
There is no one to greet you when you walk in. Everyone was behind the teller line and were extremely rude. Didnt help me at all. The customer service at this location is really bad. Only nice guy in my opinion was Ny.
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August 2022 by t b
No instant debit card issuance sucks when a customer really has an emergency.
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July 2022 by Michael Marks
It’s not just this branch. It’s Chase overall. You can’t call a real person, you HAVE to make an appointment to see anyone, they won’t notarize anything anymore and the people who sit behind the desks are not consistently there day to day. They must rotate banks or something. They always have people running around with their little iPads looking like their busy, but what are they doing? My reason for joining Chase was they are obviously nationwide. But what does that get me? I’m changing to a more local bank. Chase no longer has the words “customer service” in their training manuals anymore.
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May 2022 by patricia amador
Walked in around 2:40. We were approached by a woman. She was nice but she said she couldn’t help us because our transaction would take about 25 minutes and they were closing. I have never been somewhere we I show up BEFORE they are closed and I am turned away. Just because she wants to get off of work and enjoy her Saturday and can’t help someone for 5-10 extra minutes after her shift. I won’t be coming back to this chase. Most of the reviews validated that this is a terrible branch. I used to have an account & my husband has one now. We willl be leaving chase!
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February 2022 by Nakia Thompkins
I am very satisfied with the service I received today at this branch. The banker that helped me was Nelofar Farzam she was very polite and knowledgeable. I had been to 2 other branches that could not update my account information after sitting for hours. Nelo updated it and fixed my problem in about 10 minutes. I live 30 minutes away but I’ll drive back to this branch if I need any other assistance with my account. Thank you Nelo
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September 2021 by B Rajput
They never answer their phone, I have tried several times over last 3 months. Bad bank manager customer service.
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April 2021 by Micaela
They have some issues as any large company will have but after doing business with other banks, Chase is still the best.
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March 2021 by Mel
Clean. Line was long. Tellers were great which help the experience. It was busy but social distancing was in compliance.
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January 2021 by Michael V.
Worse customer service , I went inside the lobby. I wanted some help to cash and deposited some checks . I waited for more than 40 minutes, not one person help me at all , please fix this issue ,