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August 2023 by Tech Age (Techage)
Chase offers a wide range of business banking services, and Juan Soto, an Officer SB, was very helpful in explaining the details of each service to us so that we could choose the ones that best met our needs. Juan was knowledgeable and patient, and he took the time to answer all of our questions. We appreciate his assistance.
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July 2023 by Andrea Arias
The most horrible customer service I have ever experienced in my life. Chase is the worse. I am at the branch trying to make a few changes and there is no one in the branch but me. I am literally the only customer and yet I have been waiting for 30 minutes for one of this lazy people to help me. What is the branch manager at and what about chase corporate unbelievable?
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June 2023 by Yuliana Yuliana
This people don’t help no body
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March 2023 by ADAM ALANI
VP Kim one of the best bankers I’ve dealt with. She is knowledgeable, and respectful. When I deal with someone love his job like Kim it makes me feel I am in good hands. I had a complicated business structure and Kim just handle it like pro. Much thanks to Chase management to chose people like Kim who add value to the bank.
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March 2023 by Dan D
Requested to talk to a banker who could assist in getting one of my 4 account numbers changed due to fraudulent activity...I was told by a young Hispanic female with glasses. "You need an appointment "So I'll be closing my Chase accounts before April 1st, 2023! ✌️
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February 2023 by Ada Sandhu
My husband and I went to Chase Bank to open his first checking account. We waited for 5 to 8 mins until the lady named Blanca acknowledged us after she walked out with her clients from her room. We told her what we were here for, and she said, "Thank you for choosing our bank / branch." She immediately checked the schedule to see if we could squeeze in and get the thing done. She introduced us to a young gentleman called Steve to help on the account opening. Steve was very kind and patient. We spent almost 2.5 to 3 hours in the bank, lol...Finally, we got my husband's bank account opened. We liked them. Highly recommended.Note: Do not go to the Chase Bank on Copperfield highway 6. This service was extremely horrible. Staffs are not helpful.
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January 2023 by Ada Chui Sandhu
My husband and I went to Chase Bank to open his first checking account. We waited for 5 to 8 mins until the lady named Blanca acknowledged us after she walked out with her clients from her room. We told her what we were here for, and she said, "Thank you for choosing our bank / branch." She immediately checked the schedule to see if we could squeeze in and get the thing done. She introduced us to a young gentleman called Steve to help on the account opening. Steve was very kind and patient. We spent almost 2.5 to 3 hours in the bank, lol...Finally, we got my husband's bank account opened. We liked them. Highly recommended.Note: Do not go to the Chase Bank on Copperfield highway 6. This service was extremely horrible. Staffs are not helpful.
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July 2022 by Janita Wigfall
I came to this location to open up a new account. I must brag about the customer service from Yesenia Cardenas and Tania Rivera. These two are super amazing. Both of these ladies worked extremely hard to make sure all my questions where answered. I was able to open my account and I’m bringing my son back to open his first account.
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May 2022 by Sunny S
I wish I can give 0 poor customer service waiting 30 minutes always bad
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February 2022 by Catherine O.
I have been using this branch for 4 years now. Have had multiple complicated banking matters to attend to and the very knowledgeable staff here knew how to take care of it all. This location has had the same consistent staff all of this time. They are both knowledgeable and efficient. And if you make an appointment online you will not spend time waiting to be seen. I have dealt with many other banks as well as a couple of other Chase branches and this location is head and shoulders above the rest. I cannot tell you the level of incompetence that is out there in the banking world, but that is happily not the case here. Not sure what the bad reviews are all about. Some of it sounds like complaints with Chase policy which is not the fault of the staff at this location. So final word, if you want knowledgeable, efficient service come here.
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July 2021 by Sales
Disappointing Customer Service
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June 2020 by Anthony Whitehurst
The best bank I've ever had, hands down
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February 2020 by Jason M
Wanted to set up an appointment with Chase Investor. Took 6 or 7 tries to finally get ahold of someone at the branch. Took my name and number and said would call back. No one ever got back in touch with me. Poor customer service.
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November 2019 by Ali Carrillo
Worst bank ever! Opened and account one day and the next day they closed my account with all my funds in it! Took them forever to replace those funds
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November 2019 by Leo Fromage
One of the more competent Chase branches. I've never had to wait very long to see a banker here. Not the easiest to call, like all the Chase local branches. Best to call the branch early before they're busy. Don't bother calling the 800 number, it just goes to the Philippines call center and they really can't answer all your questions.