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August 2024 by Jermaine Barnes
My visit today was nothing short of amazing, Mrs.Kim was so professional, kind, and polite. She made sure we had the best chase experience ever, and we do appreciate it
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April 2024 by Ami Mohn
This is one of the best Chase bank I have ever visited. Ms. Blanca, I want to express my deepest gratitude. Despite visiting several branches in the past few days trying to unlock my brother’s account as a Chase Private Client, we faced disappointment. However, fate led us to your branch at 4:45 P.M., where we were warmly welcomed by your radiant smile and immediate assistance although it was near closing time. Your proactive approach and quick action in contacting headquarters resulted in our account being unlocked within just 5 minutes. Your dedication and exceptional service go above and beyond, and I am truly thankful. I’m committed to recommending your branch to all my private client friends, despite it not being the closest option. Your exemplary service makes the drive worthwhile. Thank you very much once again.
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March 2024 by Dominek Bridges
I needed to have an affidavit notarized.. yall I have been to 3 Chase locations and was told there would be an 1hr + wait time? So now I’m at this Chase location, I’ve spoken with Ms Blanca and was informed that its a 10 min wait. I discussed that I have dealt with no help. Ms Blanca said “I’ll get you someone right away” Y’all I waited for 2-3 mins when Ms Blanca said i have someone (Steve) for you!! I was helped and sent on my way within 5-10 mins. THANK YOU MS BLANCA! This gesture allowed me to exhale!
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August 2023 by Tech Age (Techage)
Chase offers a wide range of business banking services, and Juan Soto, an Officer SB, was very helpful in explaining the details of each service to us so that we could choose the ones that best met our needs. Juan was knowledgeable and patient, and he took the time to answer all of our questions. We appreciate his assistance.
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August 2023 by Ravan Wade
Very courteous staff
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August 2023 by Ada C
My husband and I went to Chase Bank to open his first checking account. We waited for 5 to 8 mins until the lady named Blanca acknowledged us after she walked out with her clients from her room. We told her what we were here for, and she said, "Thank you for choosing our bank / branch." She immediately checked the schedule to see if we could squeeze in and get the thing done. She introduced us to a young gentleman called Steve to help on the account opening. Steve was very kind and patient. We spent almost 2.5 to 3 hours in the bank, lol...
Finally, we got my husband's bank account opened. We liked them. Highly recommended.
Note: Do not go to the Chase Bank on Copperfield highway 6. This service was extremely horrible. Staffs are not helpful.
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July 2023 by Andrea Arias
The most horrible customer service I have ever experienced in my life. Chase is the worse. I am at the branch trying to make a few changes and there is no one in the branch but me. I am literally the only customer and yet I have been waiting for 30 minutes for one of this lazy people to help me. What is the branch manager at and what about chase corporate unbelievable?
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June 2023 by Yuliana Yuliana
This people don’t help no body
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March 2023 by ADAM ALANI
VP Kim one of the best bankers I’ve dealt with. She is knowledgeable, and respectful. When I deal with someone love his job like Kim it makes me feel I am in good hands. I had a complicated business structure and Kim just handle it like pro. Much thanks to Chase management to chose people like Kim who add value to the bank.
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March 2023 by Dan D
Requested to talk to a banker who could assist in getting one of my 4 account numbers changed due to fraudulent activity...I was told by a young Hispanic female with glasses. "You need an appointment "So I'll be closing my Chase accounts before April 1st, 2023! ✌️
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February 2023 by Ada Sandhu
My husband and I went to Chase Bank to open his first checking account. We waited for 5 to 8 mins until the lady named Blanca acknowledged us after she walked out with her clients from her room. We told her what we were here for, and she said, "Thank you for choosing our bank / branch." She immediately checked the schedule to see if we could squeeze in and get the thing done. She introduced us to a young gentleman called Steve to help on the account opening. Steve was very kind and patient. We spent almost 2.5 to 3 hours in the bank, lol...Finally, we got my husband's bank account opened. We liked them. Highly recommended.Note: Do not go to the Chase Bank on Copperfield highway 6. This service was extremely horrible. Staffs are not helpful.
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January 2023 by Ada Chui Sandhu
My husband and I went to Chase Bank to open his first checking account. We waited for 5 to 8 mins until the lady named Blanca acknowledged us after she walked out with her clients from her room. We told her what we were here for, and she said, "Thank you for choosing our bank / branch." She immediately checked the schedule to see if we could squeeze in and get the thing done. She introduced us to a young gentleman called Steve to help on the account opening. Steve was very kind and patient. We spent almost 2.5 to 3 hours in the bank, lol...Finally, we got my husband's bank account opened. We liked them. Highly recommended.Note: Do not go to the Chase Bank on Copperfield highway 6. This service was extremely horrible. Staffs are not helpful.
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August 2022 by Da Jiang
Not a place to stop by .
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August 2022 by Gurpreet Virk
Efficient.
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August 2022 by S S
I wish I can give 0 poor customer service waiting 30 minutes always bad
