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July 2024 by Von Carr
Always amazing service and great staff.
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July 2024 by Mi P.
I sat here for an hour to sign some paperwork with partner and did some deposit. And the whole time the security lady just sat there on the chair do nothing. At least the bank should have someone to come and check on people waiting.
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April 2024 by Beny Lozano
I really like the customer service through the drive through, Always willing to help with a smile and I have never had an issue with them.
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February 2024 by Chuck Graham
This location has two drive up ATMs
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November 2023 by Raquel Gomez
Chase bank is a good bank. There was no wait & the cashier was friendly.
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October 2023 by Melody Rose
SO GHETTO AND RUDE TOWARDS CUSTOMERS.
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September 2023 by Edith G.
The manager Pam refused to help us. Claiming she has to use a translator phone system to help a customer and will take her 2 hrs for 1 client. So basically a non bilingual Manager that is useless. GET A SPANISH Representative to help your Spanish speaking clients!!!!! It's ridiculously with the lame excuse. Pam, maybe get more bilingual reps and pay then what they deserve! Look at the area you're in.
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August 2023 by karina gamez
Excelente customer service
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July 2023 by Leticia Rodriguez
It's 10:07 and no one is helping at the drive up window there are three vehicles waiting in line. We have been waiting for More than 15 minutes
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June 2023 by Alexis Johnson
This is literally the ONLY chase bank I’ve ever have had problems with. They’re rude and inefficient!!!! DONT BOTHER with this location. There’s another one that’s 10 minutes away and they are the nicest people I’ve ever met. I only tried to do this one again because it’s walking distance from my home.
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April 2023 by Kiara S.
The Manager is very unprofessional. They do not have restroom for the customers, and not enough staff. Please do not come to this location. I'm highly upset and will be closing my account.
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April 2023 by Lou C.
Plenty of parking for this Chase Bank located at the corner of 43rd and Northwest Freeway aka 290 feeder road. Service was faster than other branches during lunchtime. Especially, there were only 2 tellers. Not sure if this is normal for all branches, the middle teller's stations are blocked off or windows are closed. They should at least put a sign to tell us why or it's closed.
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September 2022 by Patrick Curry
Good service. The customer knew I am deaf and take care of this.
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August 2022 by Dan G
Waiting 30 mins for Help with new checking account and no help. I’m going to bank with Wells Fargo across the street. Chase is not a bank for the individual.
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August 2022 by Norma Sanchez
Very polite manager approach me to let me know I needed to make an appointment but to go to the tellers you just get in line, had a great drive thru 2 to 3 drive thrus
