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July 2024 by Marleny Munguia
I don't like going there at all because they deny me a copy of my checks, to hell then. I'm not coming back there ?
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July 2024 by likang cao
Absolutely trash service and they are racist
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July 2024 by Savana Leyton
Literally just came to open a checking account and Gloria denied me even tho i had 2 prof of addresses and permanent resident card they need to train her better
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April 2024 by Kevin Corea
They don't give solutions and quickly say no!
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April 2024 by Angie Nahomy
They don't give solutions, if you don't bring something at once they tell you no.
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April 2024 by Robert F.
Since when do you have to have an account linked to the business that you want to notarize a document for? I've been a customer banking with Chase for the past 14 years and never have I had this issue notarizing many other documents for other businesses. Total BS.
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February 2024 by Ryan Nguyen
I went in to get a document notarized. They said they didn’t have the “right kind of notary” and that I needed a “public notary” that Chase banks do not have (not even other branches). They referred me to an establishment in the same complex that does notarize for a fee. I was able to get my document notarized at a different Chase branch without a problem. Very fishy
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February 2024 by Mario Mejia
Worst branch of Chase...Bad service waiting 2 hours nobody help me
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February 2024 by Mohammed Al-Subaie
I have received an outstanding service by the bank personnel l. Thank you very much Melany for your great help and support.
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February 2024 by DeHorne S.
This bank is NOT good. Their security guard is literally sleeping on the job. That just tells you what kind of bank this is. There's literally only ONE teller, despite the line being out of the door. How come you got so many kiosks and ONE teller? There was another person behind the glass, but they were just casually just typing away or clicking on things and not minding all the clients waiting for a teller. SMH. Ngl, I use this Chase because its close by, but I always check my surroundings because I know the security is up to no good Lol. Either sleeping or on his phone. Oh he's also very out of shape.
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December 2023 by Yashdeep Datta
This branch is one of the worst in houston.Their goal is to kick you out if you don't have an appointment. Doesn't matter if its new customer, old customer, or customer is trying to get an appointment and app refusing to give an appointment at that location. No staff, no professionalism.This is close to my gym, and 5 on 5 times , never really supported or service offered. Lol ?Next time I'm just hoping to go and ask questions to know if they can handle customers at all.
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November 2023 by Alex Greer
Francisco was FANTASTIC!! He absolutely went the extra mile to help me get back a lost cashiers check that I did not have a receipt for. He was so professional and kind. He even skipped his lunch break to help get my issue resolved. I would definitely recommend him for all of your banking needs!
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November 2023 by Robert Leal
Always either broke or not allowed to do anything. The last 5 times only once the machine was able to give cash but couldn't deposit anything
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August 2023 by Eliané Bonachea
They don't want to work, they were sitting around doing nothing and they don't take care of people.
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August 2023 by Ana Orellana
Very beautiful
