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June 2024 by Sam Taylor
Very Frustrating experience with Paola, their branch manager. She is not willing to help the customers.
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May 2024 by Resto Soft Systems
We had a fantastic experience at our local Chase branch today!
The staff member who assisted me, Mr Alex, was incredibly friendly, professional, and knowledgeable. They took the time to understand my needs and answer all my questions thoroughly.
Despite being a busy branch, the wait time was minimal. They worked efficiently to resolve my issue quickly.
The branch itself had a clean, welcoming atmosphere.
Overall, I was very impressed with my experience at Chase today. They exceeded my expectations and made banking a breeze. Highly recommend this branch!
Thank you!
Best regards Resto Soft Systems LLC
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December 2023 by Yamileth Silva
Eric, the business banker was extremely patient and helpful in setting up our new business bank accounts. He helped answer all of our questions throughly and efficiently setup multiple bank accounts for us. Would love to work with him again!
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December 2023 by Andrew Yen
I needed to amend some things in my personal account and Eric was patient and kind throughout the entire process!
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November 2023 by Joe McGowen
If you need a bank, this is the place. Amazing quick service. Great communication between staff. I had a complicated banking issue that got resolved perfectly, even with no appointment. Thanks to Sara, Dalton, George and the tellers.
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March 2023 by Frederick N.
Like to say that they had bad customer service but they would have to have customer service to begin with. Had a long wait while the only cashier working was helping a lady with a checking problem and had some one just looking at me for the time I stood in line not making an attempt to stop and help
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January 2023 by Stevey
ATMS ARE BROKEN! Dont put your cash in here!
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August 2022 by claire thomas
Very good visit , nice and professional staff ,
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April 2022 by Diego Bustillos
Everyone at this bank must have the IQ of a dead fly. The managers don’t know how to read, the staff is informal and rude, everytime we come there is an issue to open our own deosit box or do a simple transaction
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January 2022 by Camilo J.
Great branch. Love the branch manager Justice Kennedy. Tellers are very caring and patient Recommend them to anyone needing a bank account. Regardless how little you are or how big you are they treat you like a king Awesome..........
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October 2019 by Delfina Vergara
really bad service. went with a friend she was depositing some checks, Jasmine wasn't welcoming made us wait while she was not with any other customer..very distracted and rude...
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April 2019 by Eddie M.
Don't try to open a Business Account with Chase! They will waste your time and ask 1 1/2 hours of marketing questions for their own benefit. I walked out after 45 minutes! My mom worked for Chase in the late 50's and I always felt they were one of the better banks however time changes everything. Guess they have to pay for the Kevin Hart, Serena Williams and Lebron James commercials. Our family has our other accounts there but we will rethink our banking strategy. Chase is definitely going down the wrong path...
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August 2018 by M. Villela
Drive-thru not open on the weekends.
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May 2018 by Houston Strong
Drive-thru not open on the weekends.
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May 2017 by Nothing But The Trut H.
Oh wow. Love Chase extremely much. Great customer service. Great staff. Extremely polite and efficient. Matthew Cohen is my banker. He does personal/commercial banking. After showing him my DD214, he immediately offered free military checking to me and my family!!! What made me super duper happy was he also offered other related freebies!!!!! Any questions/concerns I had he will take very great care of me by answering them in a flash. Comparing to all other banks I had done businesses with, Chase is the best of the best second to none. Also I love their ATM machines!!!!! Very up to date. No dramas. They are working just fine 24/7. Trust me ... I had stupid issues with other banks' ATMs on and off (unable to make deposits/withdrawals). But not with Chase. For their promotions, they will honor them. I highly recommend this branch because it's so beautiful inside! Waiting area is so comfy. I truly feel like millions bucks just by visiting them.
