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July 2024 by Walter Diaz
Yesterday I went with my wife to this branch and I wanted to open a savings account and a black person who is the manager told me that if I was a citizen, yes I could open an account and if not, no, the reality is that it is very heavy.
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February 2024 by Luis Garcia
It's clear outside, only one ATM works, I have to wait a long time to get my money, it's so frustrating, it's terrible, it's a shame.
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October 2023 by Patricia Martinez
Name what a terrible service Today I went with my son I wanted to open an account but there was a very terrible young man I think he should not go to work if he does not want to serve clients very bad service
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October 2023 by LilDivot Vevo
Terrible service, a guy who I think is on his period all the time.
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August 2023 by Vivian Li
Super friendly and helpful staff
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August 2023 by Ronnie Lopez
Great customer service & it’s never full
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July 2023 by Alexander Aparicio
Excellent bank and friendly staff, they will help you with any concerns and questions you may have
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October 2022 by Karen Ramirez
Came to this bank looking for a notary services which they refuse to help me cause they want me to bring the letter already type.!I had never do that before and had been bank client for more than 30 years .!Hate to know my favorite branch on braeswood was closed.!
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October 2022 by Liliana Rodriguez
By far the worst bank, I always go through the business drive lane and having to wait 20 minutes to get attended and I’m the only car there makes no sense.Thankfully we changed banks today and this was the last time I had to deal with this poor service.CHASE: check this location asap it’s awful.
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August 2022 by Eva Duncan
A very nice bank for banking
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August 2022 by rodolfo sanchez
The worst place of all the people are not friendly at all
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March 2022 by Christian Flores
It's a bank where you can get you daily banking needs. Staff was good can't complain about that, service was decent. Drive thru was alright due to only 2 were open. Only 1 atm was working at the time. Which was alright but I hope they fix that. Also forgot to mention it's a f#$king bank? Lol
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March 2022 by huey bummy
rude is right, read the other reviews. chase is too big now, time for another bank.. atms broken all the time too
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February 2022 by Stephen M
It would be a one star review if it weren't for the friendly staff. They've gone from two really busy ATMs that are frequently broken to only one ATM that is frequently broken at a very busy location. Complete nonsense and poor customer service. Chase as a whole has been going downhill for a while closing branches and removing service offerings. I have been a customer for over 20 years but I feel it's time to move on.
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February 2022 by Richard Ramon
Only one ATM, so I had to go inside to complete my transaction.