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July 2024 by Jacob Maxey
Closed with no explanation, with a security guard there to keep you out and provide you with no information. No close sign. There is a single benefit of working with Chase - they have branches everywhere. Without that benefit, Chase is quite literally the worst possible bank to work with, so props to this branch for making that happen.
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May 2024 by Mia Gulimlim
I scratched my suv on their self service ATM with the narrow pathway with concrete divider that was on your blind side.
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February 2024 by Charles King
They never answer the phone so you have to in person ? It must be time to move my account to Capital One?
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October 2023 by Parker Peter
I honestly don’t understand how this place don’t got a drive thru atm and the front door doesn’t work so you can’t even access the indoor atm
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August 2023 by Peyton Jackson
This Chase Bank is Horrible!!! To start my clerk had the situation handled and was communicating well. All of a sudden some gloomy looking women jumps in the conversation and is immediately speaking with an attitude while I’m just trying to get clarification on the situation. She needs a nap or something cause she looked wore out and the attitude and energy was so nasty. Eww, chase bank do better because her energy transferred over to the clerk who was helping me in a matter of seconds. So Glad I don’t bank with them but if you do , avoid this location at all costs . They might as well close this location solely based on the womens demeanor. Get her out of customer service asap and behind a computer with no interactions with people because she seriously lacks social and communication skills and I’m sure many other skills as well just based on her dirty sulky attitude. Clean it up
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May 2023 by Wyatt Plunkett
Called multiple times during work hours. No one answers no matter which option you select. I called 8 times back to back one day and nothing...I figured I could annoy someone into answering but their willpower is stronger than mine.
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January 2023 by Paola Mattos
It was a great experience, the staff guided me through and help me, it was the first time I made a deposit, and they were nice.
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November 2022 by Andrew Lopez
Maybe I just don't feel comfortable trying to read how to use the magnetic bank card locked door feature, but its not easy to operate if I have to read the 5 steps with the images on the side. Either have the doors work or just turn your light off and close them with metal gates.
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October 2022 by Umar Firman
Ingrid was very nice and professional, helpful, patient. Very welcoming!
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September 2022 by Nicole L.
This location is horrible!! The ATM stops working on a weekly basis. You can wreck your car in parking lot because entrance is so small. I couldn't use the drive thru ATM so I tried to go inside the bank. Well, No can't do that either because the card reader won't let me in the door to get to inside ATM. Ridiculous Chase Bank!! I am finding another bank to go to!!!
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August 2022 by Asia Mcdonald
The drive thru ATM NEVER WORKS
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July 2022 by Jeff Shihadeh, MPH
PATRICIA VAZQUEZ was extremely helpful with my issue of the ATM swallowing my money. She is an asset to the organization.
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January 2022 by Karrie E.
This bank is an absolute fraud. I had a customer write my company a check. Because the check was out of state, Chase Bank froze my entire account because they wanted to "verify the check was valid". I had quadruple the amount of funds in my account compared to the amount of the check, but Chase froze my entire account. They wouldn't allow me to deposit or withdraw any funds. Now, I have 25 employees who won't get their payroll checks tomorrow. Oh, yeah, I had to wait on hold for 5 hours today to even get that pathetic answer. If I could give less than 1 star I would!
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November 2021 by Alma Valentin
Service is horrible!! Only one cashier every day, you need to open 2 tellers .
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August 2021 by Yifan
Super slow. Employees are just slow.
