I came in at 4:30pm on a Wednesday. There was no wait, and I needed more information on money orders/temporary checks/etc. Willie was the banker who helped me today - he was very knowledgeable and very clearly explained the options I was looking for. Extremely pleasant experience, look forward to visiting the branch again.
June 2017
Long lines during lunch and only 1 Teller on duty inside the bank
January 2017
I was there for 20 minutes, and the branch is empty, I was waiting on a notary to sign a paper, spoke to 2 of the bankers and no one bothered to say "give me a minute and I'll be with you"